How to Hire and Train Rockstar Budtenders
By Faai Steuer on September 14, 2022
Budtenders are the most valuable employees at a cannabis retail store. They educate the customer, build relationships that inspire loyalty, and guide cannabis consumers to the most suitable products for an elevated experience. Encouraging budtenders to improve performance is critical …
4 Cannabis Retail Data Questions Answered by AI-Powered Analytics
By Faai Steuer on September 5, 2022
Operating a successful cannabis retail business with sustainable growth is almost impossible without leveraging in-depth dispensary data analytics. Cova Software infuses AI technology to deliver comprehensive and advanced reports that let cannabis retailers gain actionable insights, t …
Top Dispensary Receptionist Interview Questions You Should Ask
By Faai Steuer on August 25, 2022
As per recent news, dispensary staff turnover has been hindering the cannabis industry. In these uncertain times, it’s imperative to hire the right dispensary employees and incorporate the best training and retention practices. We’ve written about how budtenders shape the customer exp …
Discover How Cova OCS Catalogue Subscription Boosts Your Bottom Line
By Faai Steuer on June 16, 2022
Cannabis retail stores in Ontario, Canada’s largest cannabis consumer market, have never been more concerned with improving their bottom line and enhancing operational efficiency. In addition to complying with AGCO regulations, Ontario now faces the challenge of market saturation and …
Discover How Cova Customers Painlessly Manage Metrc Compliance
By Faai Steuer on June 7, 2022
Operating a cannabis dispensary heavily binds to regulatory compliance, making that the number one priority for cannabis retailers intending to keep their doors open. In most US states, that includes reporting to the mandated traceability system—often Metrc. Currently enforced in 19 s …
Product Update: Keep Your Dispensary Compliant with METRC Reconciliation Reports
By Faai Steuer on May 19, 2022
Most cannabis regulatory authorities in the United States use Metrc as the seed-to-sale tracking system for dispensaries. Metrc’s goal is to create safety and transparency for consumers in the cannabis industry, which benefits dispensary operators as well. While seamless integration b …
8 Dispensary KPIs to Measure the Performance of Your Cannabis Business
By Faai Steuer on May 13, 2022
Embarking on your cannabis entrepreneurial journey is quite an exciting adventure, but running a successful dispensary business is a different game altogether. To thrive in this competitive industry, cannabis retailers must use data and technology strategically to measure the performa …
Cannabis Fraud 101: Tips to Safeguard your Dispensary & Prevent Thefts
By Gary Cohen on May 9, 2022
2022 has seen a steep rise in the number of thefts at cannabis dispensaries across the US and Canada. Most cannabis retailers take extra precautionary measures to safeguard their stores, but recent incidents have required dispensary owners to revamp security measures to prevent robber …
Top 3 Dispensary Compliance Insights From Oklahoma’s Hilltop Gardens
By Faai Steuer on May 3, 2022
Oklahoma has been called the wild west of cannabis, and until last year, the OMMA had struggled to regulate the booming medical marijuana industry. However, with competition intensifying and the state cracking down on illegal operations, various new compliance requirements have been i …
How to Transition Your Dispensary From Med to Rec in Montana & New Mexico
By Gary Cohen on April 26, 2022
In the United States, most states first tend to legalize medical marijuana before making cannabis legal for recreational use. Montana and New Mexico followed the trend by making adult-use cannabis legal recently in 2022. It is a massive opportunity for existing dispensaries to tap int …
How to Reduce Cannabis Inventory Loss with FIFO & Shelf Life Management
By Faai Steuer on April 11, 2022
In the cannabis industry, where products are highly perishable, inventory losses eat up profits, and out-of-stock products impact customer experience. If your inventory is too low, you may not be able to meet demand, and too much stock can lead to significant waste if not sold off bef …
5 Tips to Avoid Cannabis Violations and Keep Your Dispensary Compliant
By Faai Steuer on March 25, 2022
Cannabis Compliance is one thing every dispensary must be aware of, as violations can cost you dearly. Adhering to compliance not only secures you the legal right to operate a cannabis business but also helps avoid fines and penalties. Infringement of any federal or state regulations …