SUPPORT QUESTIONS?

Visit Our Support Site.

Our Support Hours:

Monday to Friday: 9:30am to 8:00pm (ET)

Saturday: 11:00am to 7:30pm (ET)

Sunday: Support is closed on Sundays for non-emergency issues

* times are Eastern Time Zone

To reach our Support team:

Try our chat feature on our Support & Community page!

Call us at 1.844.667.2682 , option #1

Email us at support@covasoftware.com

For After Hours Emergency Support please call 1.844.667.2682 and leave a voicemail with the requested information. Our agents will review your request and contact you by phone or email as soon as possible. 

After Hours Emergencies include:

Cannot sell any product or majority of products
Cannot log in to the system

If the issue is not determined to be an emergency, an agent will respond by email with relevant information to help, and the ticket will remain open to be addressed during regular business hours.

Current System Status Can Be ViewedHere

For Sales inquires please call the above number and select option #2.

For Billing inquires please call the above number and select option #3.