FIRST-RATE ONBOARDING & SUPPORT TEAM
From content migration to ongoing operational needs, our onboarding and support teams are dedicated to your success.
- 3-Step Onboarding Process: Our launch team is committed to making the transition as smooth as possible. See how we make onboarding as easy as 1-2-3 here.
- Unrivaled Support Team: The great experience doesn’t end when you launch with us, it’s just the beginning. Our support team is available every day of the week, even weekends.
- Our average wait time is 13 seconds.
- Our support team availability is at an impressive 98%.
- Connect with support via chat.
SAY HELLO TO OUR BOTTOM LINE BOOSTING ADDITIONS
Drive revenue with time-saving features, digital technology, and strategic partner API.
Save Time With Accurate Records
Maintaining accurate customer records doesn't have to be a headache. Add new customers and locate repeat shoppers with a cannabis dispensary POS system that simplifies the task.
Reward Repeat Shoppers
Building a loyal customer base at your cannabis dispensary can be a multifaceted effort. Identify your best customers with accessible shopping data so you can turn repeat shoppers into brand ambassadors. Ask the Cova team about our built-in loyalty rewards program.
Delight with Automated Discounting
Create a seamless sales transaction and keep the lines moving by implementing automated discounting. Our auto-apply discounting feature is flexible and easy to set up. Preset the discount or manually apply it at checkout, it’s up to you.
Drive Store Traffic with Targeted Marketing
Our cannabis dispensary POS system tracks customers preferences so that you can directly target select portions of your customer base with the right messaging.
Never Miss a Sale Again
Determine top selling products with real-time inventory reporting to predict consumer demands and navigate internal buying decisions.
Share the Gift of Mobility
Our mobile cannabis POS frees your staff from behind the counter, so they can engage with customers on a personal level, even when internet connectivity is weak.
Attending a social event or weekend market? If permitted in your state, take Cova cannabis POS with you to process sales.
Cannabis Touchscreen Menus
Enhance the shopping experience by giving customers the freedom to shop at their own pace when you employ cannabis touchscreen menus and digital signage.
Expand Your Sales Channels
Cova’s cannabis dispensary POS integrates with leading website and e-commerce partners, GreenRush and I Heart Jane. With these seamless integrations, we can automatically sync with your online cannabis retail store. Learn more about our partners here.
Take Your Shop on the Road
As the cannabis consuming demographic continues to expand, so too will the demand for delivery services. With our cannabis dispensary POS, your drivers can complete transactions on the go, provide e-receipts, track inventory, and so much more.
STREAMLINE OPERATIONS AND REDUCE COSTS
Our goal is to simplify the compliance process so you can focus on creating a one-of-a-kind experience.
- Reduce Time to Track and Manage Inventory: Easily track inventory by the individual batch or by product type from the time it enters your operation until it’s sold to a customer, making inventory management simple and accurate.
- Plug and Play Hardware Integrations: We take the guesswork out of hardware so you can save time and increase accuracy throughout your operation. Ask a Cova representatives about our seamless hardware integration.
- Centralized Intelligence Hub: Our all-in-one cannabis retail pos platform is the central hub of your business and the best place to manage customer profiles, finances, employees, inventory, online ordering and more.
- Advanced Inventory Reporting: Our reporting functionality is intuitive, fast, and easy to use. With detailed insights, you can detect unusual patterns in sales or inventory before you commit any cannabis compliance violations.
EFFECTIVELY MANAGE YOUR CANNABIS RETAIL TEAM
From employee performance to sales floor scheduling, our cannabis POS can help you get the most from your sales team.
Advanced Security Roles & Permissions Tool
Dramatically reduce the risk of internal theft or fraud by creating employee permissions and multi-location configurations throughout your cannabis retail operation.
Online Employee Time Clock
Employ our robust reporting dashboard to manage payroll and team performance. With hourly reporting metrics, identify peak shopping hours to ensure your sales floor is staffed properly.
LET'S SHAPE THE NEXT GENERATION OF CANNABIS RETAIL TOGETHER