Cannabis Retail Blog / Customer Experience (5)

How To Choose The Best E-Commerce Platform for Your Cannabis Retail Business

By Gary Cohen on September 8, 2021

Cannabis Online Ordering and Delivery with Cova POS

Just a decade ago, it’d have been hard to imagine getting cannabis delivered legally to your house. But eCommerce is increasingly becoming an industry standard for cannabis retailers in Canada, especially with British Colombia allowing private cannabis retailers to offer delivery serv …

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How to Start Selling Gift Cards at Your Cannabis Dispensary

By Faai Steuer on March 1, 2021

How to launch a cannabis gift card program at your dispensary

Implementing a cannabis gift card program is a great way to increase brand recognition and an opportunity to generate new customers for your marijuana dispensary. Research has shown that if these small pieces of plastic are incorporated strategically into your cannabis business operat …

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5 Ways to Enhance Cannabis Dispensary Customer Experience

By Faai Steuer on February 5, 2021

Be smart about elevating cannabis retail customer experience in 2021

The Covid19 pandemic has accelerated the digital revolution and is compelling retailers to adapt swiftly to these changing times. But the cannabis industry is relatively new to the retail game, which gives you more room for innovation and opportunities to create a fundamentally radica …

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How to Build the Best Social Media Strategy for your Cannabis Retail Store

By Faai Steuer on December 3, 2020

Social Media Best Practices for your Cannabis Retail Store

Social media is undoubtedly the most powerful and cost-effective tool to promote your cannabis retail business, engage with your target market, and build brand awareness. In today’s era of instant communication, where people are continually connected online, social media allows you to …

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How to Market & Sell Cannabis Gift Cards

By Faai Steuer on August 28, 2020

Sometimes, the best gift is the gift of choice. After all, cannabis products can be daunting to shop for in a gift-giving context. With everyone having their own specific tastes and looking for different effects in their cannabis experience, it’s easy to get lost in an endless sea of …

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Customer Story: Branding Drives Big Revenue & Record Transactions at Hobo Recreational

By Faai Steuer on April 27, 2020

It’s hard to cut through the noise and engineer a truly unforgettable cannabis brand — one that keeps customers coming back again and again.

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Ontario Emergency Rules and Retail Solutions for Cannabis Curbside Pickup & Delivery

By James Manning on April 14, 2020

November 24, 2020 Update -- With the rise in Covid-19 cases in the province, and some regions back in lockdown, the AGCO has again issued emergency orders authorizing curbside pickup and delivery for affected stores. You can read the official AGCO bulletin for full details. Much of th …

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Customer Story: Urban Leaf Offers Solution to Social Distancing

By Faai Steuer on April 2, 2020

The COVID-19 crisis has cannabis retailers reconsidering their operations and — more importantly — how they can sustain operations as social distancing orders take hold.

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Give Your Dispensary the Gift of a Cannabis Gift Card Program

By Faai Steuer on March 16, 2020

As cannabis goes über-mainstream, an increasing number of retailers are using gift card programs. And with good reason. Gift cards bring in new customers, increase average purchase values, and serve as free word-of-mouth marketing — all while generating revenue upfront, rather than on …

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Press Release: Native Roots Dispensaries Switches All Stores to Cova Retail Platform

By Faai Steuer on February 19, 2020

DENVER, Feb. 20, 2020 /CNW/ - In a move set to advance store operations and support the company's aggressive growth, Native Roots, one of the nation's largest and most successful vertically integrated cannabis operators, has partnered with Cova Software, North America's leading cannab …

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