Cannabis Retail Blog / Customer Experience (7)

5 Designers and Builders Redefining Cannabis Retail

By Faai Steuer on February 26, 2019

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Cannabis legalization started to expand just as traditional brick-and-mortar retail was in the process of evolving. From strategically merchandising the store to facilitating the flow of customer traffic, to integrating digital technologies, dispensaries have started applying these an …

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8 Canadian Cannabis Retailers You Must Visit in Saskatchewan

By Faai Steuer on February 12, 2019

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Whether you’re local to Saskatchewan or just passing through, it would be a shame to miss out on the bustling legal cannabis scene that’s growing throughout the province.

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3 Reasons Why Your Cannabis Retail Needs an Omnichannel Strategy

By Faai Steuer on January 28, 2019

Omnichannel and Cannabis Retail

Traditional retailers have felt the push and pull of consumers’ changing shopping behavior since the dawn of online shopping more than twenty years ago. From electronics stores to drugstores, the classic retail setup featuring aisle after aisle of merchandise populated by eager sales …

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10 Must See Cannabis Retail Stores in Alberta

By Faai Steuer on January 17, 2019

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The province of Alberta fully embraced federal legalization and as a result, their retail cannabis scene is thriving. From locally-owned and operated shops to national retailers, Albertans and those who pass through have a wide array of awesome cannabis shops to choose from.

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Cannabis Dispensary Design Best Practices & Examples

By Faai Steuer on January 8, 2019

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Cannabis dispensary interior design has come a long way since the early days of marijuana legalization in Colorado and subsequent states, and as more money flows from the inevitable growth of the industry, dispensary owners are taking their designs to all new heights.

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How to Create a Great Cannabis Dispensary Customer Experience

By Faai Steuer on December 20, 2018

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Cannabis legalization is emerging at a time when consumers expect more from retail. The impact of online shopping has resulted in everyone from tiny boutiques to traditional retail establishments understanding that customers want to be lured by a pleasant shopping experience.

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12 Canadian Cannabis Retailers to Keep on Your Radar

By Gary Cohen on November 1, 2018

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In the same way that diners seek out certain restaurants for a particular type of experience — maybe a romantic setting, or a place to let their kids throw food at each other, or a menu that targets a specific diet — so do cannabis consumers search for a dispensary that meets their ne …

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How To Structure A Winning Cannabis Retail Rewards Program

By Faai Steuer on May 22, 2018

Cannabis Retail Loyalty Program

Every business success story begins with the golden buzzword: loyalty. In today’s burgeoning cannabis industry, a dispensary loyalty program is truly a key marketing ingredient to establish a thriving retail operation and ensure customer retention. That said, when it comes down to the …

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Dispensary Menus and Your Customer Experience

By Faai Steuer on April 17, 2018

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We know we don’t have to tell you this, but it’s 2019. That means if you’re still rocking laminated menu sheets or three-ring binders full of menu items in your cannabis retail store, well, it’s time to upgrade.

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3 Ways to Maximize Cannabis Retail Sales on 4/20

By Faai Steuer on April 13, 2018

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It’s mid-April, and we all know what that means: it’s almost time for the highest of all holidays, April 20 — or as it’s colloquially known among cannabis consumers, 4/20.

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5 Ways to Break the Stigma at Your Cannabis Retail Operation

By Gary Cohen on April 11, 2018

Break the Negative Cannabis Stigma

For cannabis enthusiasts in legalized states, it may seem like the fight against stereotypes and stigmas is over. But if you’re a current or prospective cannabis business owner, you’re probably aware that this just simply isn’t the case.

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How to Strategically Merchandise Your Cannabis Dispensary

By Gary Cohen on February 6, 2018

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If you’re a cannabis dispensary owner or manager and you haven’t given any thought to your dispensary merchandising strategy, you’re definitely not maximizing customer experience. And what’s worse is you’re probably not maximizing sales, either.

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