Customer Spotlight: How 1922 Cannabis Reclaimed Lost Revenue with Cova Pay
By Dayna Van Buskirk on Feb 18, 2026 3:22:51 PM
When 1922 Cannabis signed a lease on a retail space in Ontario, they expected challenges. What they didn’t expect was an 18-month wait to open their doors and start generating revenue.
Customer Spotlight: Breaking New Ground with Minnesota’s First City-Owned Cannabis Dispensary
By Dayna Van Buskirk on Feb 3, 2026 4:55:21 PM
A small, unassuming suburb of Minneapolis has made U.S. cannabis history.
From Legacy to Legal: How Two Buds Became the Bronx’s First Jamaican-Owned Dispensary
By Dayna Van Buskirk on Jan 16, 2026 3:22:53 PM
For Howell and Chris Miller, cannabis wasn’t a business plan or a brainstormed opportunity. It was simply a part of life.
Customer Spotlight: How Sparq Brings Luxury Cannabis Retail to Life
By Dayna Van Buskirk on Dec 11, 2025 4:03:47 PM
When Rob Brunsch and his partners founded Sparq dispensaries in 2020, they weren’t looking to simply compete in cannabis retail; they wanted to change the game. Coming from a luxury retail background, the partners envisioned a dispensary that would deliver the same caliber of customer …
Customer Spotlight: How Highlife Health Is Pioneering Cannabis Retail in New York
By Dayna Van Buskirk on Oct 1, 2025 5:13:31 PM
It all started with a broken back. Jennifer Gierum was just your typical mom, raising her sons in the New York City suburb of New Rochelle. Both boys were gifted athletes; the younger excelled in wrestling. But when an accident on the mat left him with a broken back, everything change …
Customer Spotlight: How 5buds Cannabis Builds Community & Exceptional Customer Experiences in Saskatchewan
By Dayna Van Buskirk on Sep 17, 2025 11:52:26 AM
From the moment cannabis became legal in Canada, the founders of Saskatchewan-based 5buds Cannabis envisioned more than just a retail operation. They had a higher goal in mind: to educate patrons, offer the highest-quality products, and provide exceptional customer experiences that wo …
Customer Spotlight: How The Happy Camper Keeps Customers Smiling in North Carolina
By Dayna Van Buskirk on May 28, 2025 5:57:30 PM
We’ve seen a lot in the cannabis retail industry over the years, but North Carolina’s The Happy Camper has to be one of the most interesting and unique operations we’ve had the pleasure of partnering with.
Customer Spotlight: How Mood Cannabis Sets the Right Tone with Every Transaction
By Dayna Van Buskirk on Apr 28, 2025 5:28:18 PM
When Cory Waldron launched Mood Cannabis Co. in Nanaimo, BC, he knew that building a great cannabis retail experience hinged on more than just having the right products. With a focus on providing customers top-notch service and locally grown, small-batch BC cannabis, Mood needed a poi …
New Brunswick: A Case Study in Canada’s Thriving Cannabis Industry
By Dayna Van Buskirk on Apr 3, 2025 3:47:45 PM
New Brunswick’s cannabis market has seen a tremendous transformation since legalization in 2018. Initially structured as a fully government-run model with Cannabis New Brunswick (CNB) as the sole retailer, the province has since shifted to a hybrid system that includes private retaile …
Customer Spotlight: WestCanna’s Winding Retail Journey from Legacy to Legal
By Dayna Van Buskirk on Mar 21, 2025 5:28:57 PM
As a professional fighter, Ali Wasuk knows a thing or two about stress. The nagging aches and chronic inflammation that plague mixed martial arts fighters are what pushed Ali to try CBD a decade ago. As he recalls, the difference was night and day – and was one of the main catalysts t …
Customer Spotlight: How A Little Bud Became BC’s Most Awarded Cannabis Retail Store
By Dayna Van Buskirk on Jan 21, 2025 2:03:43 PM
In 2017, Randy Tingskou was running a small medical dispensary in Abbotsford. Today, he’s the owner of A Little Bud – British Columbia’s most awarded cannabis store that’s shaking up the scene in a big way. With locations in White Rock, Whistler, and Summerland, A Little Bud is quickl …
Customer Spotlight: Keeping the Culture Alive at Crescent Cannabis
By Faai Steuer on Dec 16, 2024 5:43:00 PM
It all started with a failed drug test. For years, Kris Pearce put food on the table as an operator, working in Manitoba’s oil fields and on its highways. But in the process of applying for a new job, he tested positive for cannabis and was denied the gig in spite of the legalization …