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Don’t take our word for it. Here’s why our customers trust Cova Software. These are their stories.
"We actually had customers who were so regular, they were like, ‘Holy smokes, you must have changed out your system, because it’s so much fast now.’ I think Cova pay is appreciated both by the budtenders and the customers."
“If you're actually trying to get great customer service, efficiency, and all the data and analytics you need, go with Cova.”
“I love that I can access my manifests, my invoices, my cash handling — all remotely from my phone.”
“Knowing that Cova has a stronger track record and system redundancies than other POS systems made me feel a little more secure. Having a fully operational system that refuses to go down has been tremendous.”
“I feel like my wife and I are a team of 10 people, but only because Cova’s extremely robust tech platform enables us to be that.”
“We are confident in Cova's overall approach, service offerings, and their dedication to compliance, which is incredibly valuable to us at The Hunny Pot.”
“I think what really sets Cova apart the most is the level of partnership. The product is becoming better and more sophisticated.”
"You can trust the reputation or put in the research—if you want the best tool to serve your guests, you’ll go with Cova."
“Cova's seamless integration with inventory management and robust compliance features ensure our cannabis stores stay compliant with evolving laws. Its user-friendly interface enhances efficiency and supports our expanding operations."
“Cova simplified compliance and allowed Miss Jones to focus on survival and growth during start-up.”
“Cova is fast, smooth, and easy to use. Tech support is super responsive, and inventory is a breeze—we can make live updates from any tablet. My staff is happy, and the system is easy to learn.”
"The experience Cova brings to the table makes a big difference, from launch and ongoing support, to the user-friendly design and the reliability of the POS."
"Cova is a lot more than just a POS software- its retail management tools help Canvas stay on top of everything, and no other company comes even close.”
“With Cova eComm, our online menus are SEO-optimized, and our products are easily discoverable in Google search results.”
“The thing I love most about Cova is the tablets. Our consultants can take the patient around the dispensary, build a cart for them, and put it in the queue while they browse around the store."
“How simple, interactive and intuitive it is—those are really big. I’ve worked with point of sales over the years and—especially when you’re franchising—you need something that’s user-friendly.”
"Cova’s well-established position in the cannabis retail market and the trust it has built over the years with regulatory authorities made it an obvious choice for us."
“Cova was there on the phone to help our employees with everything.”
“Cova has been helpful in efficiently managing inventory and staff, and maximizing sales.”
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“With the alternate POS, the integration with Biotrack was ridiculous and had several glitches that messed up our inventory. It made us realize that Cova POS handled inventory and compliance flawlessly and saved us crucial time.”
“I must say, I am always very pleased with the outcome on each of those rare occasions when I contact Cova tech support. I have never dealt with a help desk from any other business that is as efficient in communicating about – and resolving – issues.”
“What really drove us to Cova was the analytics. I love that you can just be at home and get an email at the end of the day like, this is how you did today – these are your numbers, these are your margins, these are your returns… I feel the biggest piece of cannabis retail is the point of sale.”
“One of the things I love most about Cova is that they’re open to change, open to innovation, and they actually listen to you. Anytime we’ve reached out with questions, they’re always there with a quick reply. It’s just been fantastic."
“It’s been night and day. Cova has exceptional support. Every time we call the support line, they answer our calls and provide feedback that’s not only effective, it’s very, very quick. If it’s an issue they can’t resolve on the spot, they’ll escalate it immediately and then follow up with us to make sure it was resolved.”