Faai Steuer

Faai Steuer is VP of marketing at Cova Software, the fastest growing cannabis retail POS in North America. An entrepreneur at heart, she has a passion for growing startups and building brands. With 20 years of marketing experience in CPG and retail tech, she lends her knowledge and best practices to help cannabis entrepreneurs in the US and Canada open their first store and grow their business through vital thought leader content. Faai oversees the strategies and executions of Cova public relations, content marketing, social media, events, and campaigns.

Posts by Faai Steuer

How Much Do Dispensary Workers Make? Pay Bands & Labor %

By Faai Steuer on Oct 7, 2026, 4:45:00 AM

How much do dispensary workers make when you break it down by role, and what does that mean for your staffing budget as sales climb? In the margin-squeezed cannabis retail world, payroll is one of the few big costs you can actually shape week to week. Every operator's goal is to spend …

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Budtender Salary Benchmarks 2026: Base Pay, Tips

By Faai Steuer on Oct 5, 2026, 10:15:01 AM

A budtender helping a customer

Writing a strong staffing plan in 2026 and building your retail dream team gets difficult when you're juggling rising wage expectations, busy-day coverage, and decoding labor percent to sales. Fortunately, having access to vetted budtender salary benchmarks and references makes things …

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Budtender Certification by State: Required vs Optional

By Faai Steuer on Oct 3, 2026, 11:45:00 AM

Document being stamped

Budtender certification by state can get complicated, especially for multi-state operators and dispensaries in newer markets where regulations are still evolving. Some markets wants about certification, others require agent badges, and others still wants a work card before your new hi …

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Is It Legal to Ship CBD? State Bans + Carrier Rules

By Faai Steuer on Oct 1, 2026, 2:30:00 PM

Is it legal to ship CBD to customers across the U.S.? Yes but your product, the destination state, the carrier, and your payment partner all must "approve" the shipment. If one layer says no, you may end up dealing with stuck packages, processor reviews, or a frozen account.

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Hemp Friendly Banks: Accounts for CBD & Smoke Shops

By Faai Steuer on Sep 29, 2026, 7:45:00 AM

Picture of a US Bank building

Hemp friendly banks can be hard to find as most banks still treat "hemp," "CBD," and "smoke shop" as high-friction categories. Hemp business banking works but it works like underwriting, not like opening a checking account.

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Smoke Shop Insurance Costs Doubled: Buy Coverage Right

By Faai Steuer on Sep 27, 2026, 8:30:00 AM

Picture of a copy of an insurance policy

Smoke shop insurance premiums have climbed sharply as standard carriers stopped writing smoke and vape risks. What's left is specialty underwriting — higher rates, more restrictive forms, and more questions about what's actually on your shelves.

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How Old Do You Have to Be to Buy CBD? State Rules

By Faai Steuer on Sep 25, 2026, 9:30:00 AM

How old do you have to be to buy CBD when you’re selling it in a retail store or through an online checkout? It depends... There is no single federal age rule covers CBD sales across the nation. The minimum age depends on your state, the product format you’re selling, and whether the …

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Hemp Ban 2026: What Vape Products Retailers Can Sell

By Faai Steuer on Sep 24, 2026, 12:45:00 AM

Picture of the Supreme Court

The 2026 federal hemp definition change is already law. If you run a dispensary, a hemp/CBD store, or both, what you can receive, stock, and ring has all shifted under the new rules.

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Do Smoke Shops Accept Credit Cards? Payment Options

By Faai Steuer on Sep 22, 2026, 1:40:12 PM

Do smoke shops accept credit cards? Yes, many do, but only when your payments setup is built for an age-restricted, higher-scrutiny category instead of a standard retail “instant approval” flow.

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Dispensary Opening & Closing Checklist: Manager SOP for Every Shift

By Faai Steuer on Jun 14, 2026, 6:15:00 PM

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If you're operating a cannabis or hemp retail store, having a clear, reliable dispensary opening and closing checklist isn't just smart business - it's what keeps your operation on solid ground. The right set of SOPs gives your team clarity, supports regulatory compliance, and helps y …

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