New Mexico POS & Payments for Cannabis, Hemp & CBD Retailers

No, there hasn’t been an official announcement yet and waiting to choose a POS leaves you doing the migration and a POS implementation at the same time. The more useful step is to pick a POS provider with a track record of shipping state traceability integrations on regulator timelines. Retailers on free or minimal BioTrack setups are the most exposed here, since they have the least support behind them when the state system changes so it's best to pick a POS with out-of-the-box integrations and a track record of great support. 

Cova's integrated ID scanner verifies customer age and flags invalid or expired New Mexico patient cards. A purchase limit gauge shows budtenders adult-use limits and medical patient allotments, and won’t let them oversell. This automation reduces human error and the risk of infractions, fines, or license suspension. The back-end Cova hub allows dispensary owners to set operational hours, cap discounts, and assign employee permissions. 

Cova offers full API integration and 2-way sync with BioTrack, iNew Mexico’s marijuana traceability system. All sales and refunds are reported per CCD requirements. All inventory adjustments in Cova POS are also synced automatically with BioTrack, as part of Cova automations – cutting manual work and human error. You can use any cannabis POS that integrates with BioTrack and are not required to use Biotrack’s own POS system. 

Cova POS uses a back-end web-based hub and a front-of-house touchscreen sales tool for budtenders. The back-end management portion will run on any device (PC, Mac, laptop, desktop). The budtender sales tools run on Android tablets, which can free your sales team from behind the counter to meet customers anywhere on the floor, and even take orders on the go – cutting wait times. Cova makes hardware recommendations rather than selling you a specific tablet, so you can shop for the best price and right fit for your dispensary. 

An integrated cannabis eCommerce solution like Cova eComm provides a seamless user experience, allowing customers to browse, add items to the cart, and complete purchases within a single platform. It also facilitates centralized management, letting dispensaries owners easily update product listings, inventory levels, pricing, and more from a single administration panel. Additionally, a native eCommerce solution like Cova allows Google to crawl your dispensary menus and website, making your business appear in organic search results, which augments your product SEO efforts, unlike third-party providers that use iFrame menus. 

Cova is known for and recommended for its unparalleled support. Our dedicated launch teams offer software training and onboarding – based on expert insights and industry best practices learned from working with hundreds of cannabis retailers across North America. We’ll flag mistakes to avoid and set you on course with confidence from tech recommendations to operational strategies. From launch day to everyday operations, our ongoing support team is available via phone, chat, or email, with remarkable response time (an average of 51s) and we’re always on-call 24/7 for emergency support. 

Cova POS is optimized for inventory management with convenient features like batch scanning and bulk adjustments, saving New Mexico retailers time and improving accuracy. Cova’s reorder report forecasts days of stock remaining so you can replenish fast-moving products efficiently. Our Rooms feature lets retailers assign inventory to different locations in the same store, like the back room and the sales floor, making it easier to manage FIFO and count products before audits. Learn more from Cova's Ultimate Guide to Cannabis Retail Inventory Management. 

No, cannabis retailers in New Mexico are not required to use the BioTrack POS system but they are required to report into the state-designated traceability system. In other words, retailers can select any point of sale (POS) system that supports the required traceability workflows, which as of July 2026 is BioTrack but may change in the future..

That said, a cannabis-specific POS, like Cova POS, comes with compliance features like a built-in ID scanner for quick check-ins, seamless inventory management, and lightning-fast transactions. Cova streamlines operations, enhances customer interactions and delivers business insights – from scheduling budtenders to optimizing inventory for better turnover.