1. How does Cova POS help keep Illinois dispensaries compliant with cannabis regulations?

Cova is fully integrated with BioTrackTHC, the state cannabis verification system, to automate sales tracking and reporting. The POS system meets all tracking, reporting and inventory control system requirements, and features a number of automated safeguards to keep dispensaries compliant. This includes a built-in ID scanner, visual purchase limit gauge, automatic THC equivalency calculation, robust management settings, and seamless integration with dispensary security technology. These features greatly reduce the risk of human error and resulting penalties.

2. Does COVA POS integrate with online menu and marketplace platforms?

Cova seamlessly integrates with popular marketplace and menu platforms like Weedmaps, Dutchie, Leafly, and I Heart Jane, allowing you to increase your visibility and get your menus in front of the maximum number of cannabis customers. Cova integration means your inventory is synced automatically, and always up-to-date, so customers never arrive expecting to buy a product that's sold out. Reserve and pick-up orders are sent directly to the POS, which allows you to manage orders and fulfillment from multiple sources in one place. Cova also has open an open API for future partners and custom website integration.

3. How does Cova help with inventory management and auditing?

Cova POS helps Illinois cannabis dispensaries streamline daily auditing with advanced inventory management features like batch scanning and bulk adjustments, which can save significant time and improve accuracy. Cova’s reorder report forecasts days of stock remaining so you can keep fast-moving product in stock. Our innovative Rooms feature lets you assign specific inventory to different areas in your store, like the back room and the sales floor, making it easier to practice FIFO and count product during auditing.

4. What training and support does Cova offer Illinois dispensaries?

Cova’s renowned launch team goes the extra mile to help new retailers. Our experts will not only set up your POS system and conduct staff and management training, we'll share retail best practices and alert you to common mistakes we’ve learned from working with hundreds of retailers across North America. After you’re up and running, our free in-house support is available to you via phone, chat, or e-mail, with remarkable response time. And Cova is always on-call 24/7 for emergency support.

5. What makes Cova better than a generic POS system?

A generic POS system, built for other retail industries, can’t help your dispensary stay compliant or competitive. It lacks the integration with the state’s traceability system, and inventory tracking and reporting features required by IDFPR regulations. Don’t put your trust in generic POS systems that offer a work-around solution. The lack of seamless integration and automated compliance features will cost you—at best—a lot of time submitting reports and dealing with human error. At worst, an infraction could cost you your license. 

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6. What sets Cova apart from other cannabis POS systems?

Among the built-for-cannabis POS platforms, be cautious of startups that don’t have the secure infrastructure, experience or funding to keep up with constantly changing regulations or unexpected challenges. Cova maintains the same agility and passion as a startup—we’re all entrepreneurs at heart—but our platform is built on proven tech, our team is informed by years of retail experience, and we’ve worked closely with cannabis retailers and regulators across North America. We understand the industry and continuously develop our software to evolve with it. Cova is one of the fastest-growing and best-reviewed technology brands in cannabis.