New York Cannabis Dispensary POS & Inventory Management

OCM-compliant point of sale, eCommerce & delivery integration, cashless payment options, and advanced analytics for New York cannabis retailers.

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An Award-Winning Dispensary POS Fully Compliant with OCM

Trusted by top New York dispensaries, Cova is an award-winning cannabis POS system recognized as Retail Software of the Year at the 2024 & 2025 Emjay International Cannabis Awards. With a proven track record including, 5 years supporting New York retailers, Cova offers the most reliable cannabis retail system in the market. Known for best-in-class support and industry-leading uptime, Cova also offers extensive regulatory expertise, working actively with OCM align with evolving regulations and critical compliance milestones including full Metrc traceability integration.

"If you're actually trying to get great customer service, efficiency, and all the analytics and data you need, go with Cova. Really easy decision."

Randy Tingskou - Owner | A Little Bud Cannabis

Front of House Cova POS Features

New York Dispensary
POS Features

From Metrc integration and compliance controls to payment solutions and inventory management, Cova POS gives New York dispensaries the core tools they need to launch smoothly, operate with confidence, and grow.

📷 ID Scanning 

👥 Queue Management 

💡 Product Info On-Demand 

🖥️ Scan to Order 

📶 Offline Mode 

🎁 Smart Promotions 

💵 Cash Management 

🧮 Auto Tax Calculation 

💳 Gift Card + Loyalty  

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Back Office Management Features

New York Dispensary Management Features

Included with every POS plan. A web-based command center to manage inventory, compliance, reporting, pricing, and permissions across all locations—from any device.

📋 Metrc Integration

🔄 Reconciliation Reports

🛒 Product Catalog

📦 Inventory Management

📊 Reporting & Analytics

🔒 Location Permissions

🏷️ Flexible Pricing

🏥 Medical + Rec in One

📈 Reorder Forecasting

👥 Employee Management

🧾 Compliance Dashboard

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Why Cova?

Dispensary POS Platform

Beyond point of sale. A cannabis retail platform.

Every Cova POS package includes our front of house tablet-based POS, back office Inventory Management, and Analytics that include scheduled reports and mobile dashboards. New York retailers can expand their tech stack to support their growing business with Cova Pay, Cova eComm, or seamlessly connect to industry-leading software integrations.

Point of Sale
Inventory Management
Compliance Software
Reports & Analytics
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System Reliability 

Unparalleled reliability. High-volume proven.

Cova is the only major cannabis POS system to report 9 consecutive years of 100% uptime on 4/20. The system operates fast, handles high-volume sales without flinching, and is proven scalable from 1 to 150+ locations. Even if your Wi-Fi fails, our backup Offline Mode can keep lines moving.

100% 4/20 Uptime
Offline Mode
Traceability Resync
Microsoft Azure
100-Uptime
100-Uptime
100-Uptime
100-Uptime

Customer Support

Real human, real fast expert support.

What truly sets Cova apart is how easy it is to connect with real humans when you need help. Our in-house support team is made up of product and industry experts who understand how our tech works, how your business operates, and how valuable your time is. 

<30s Wait Times
80% First Call Resolution
95% Customer Satisfaction
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"Cova support was a game changer—being able to have that one representative on the phone, where every time I had a question or wasn’t sure how something would work, being able to piece that together for me… Should I have problems, or questions, or even suggestions, like, is it something you could bring up your peers?’ The answer was ‘yes,’ and that made a huge difference."
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Jennifer Gierum

Founder & CEO – Highlife Health (New York)

“Beyond its reliability and flexibility in integrating with different eCommerce solutions, Cova is incredibly easy to use and highly accessible. We require minimal budtender POS training simply because the system is so intuitive.”
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Wei Hu

Co-Founder, Lenox Hill, NY

"We LOVE our COVA system! We've rarely had to call for help, but when we have the response has been immediate and the problem resolved. Let's go NY!"
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Julie Garcia

Owner, Hudson & Main Cannabis Company

Features

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Metrc Integration

Cova has deep experience integrating with Metrc across 10+ states and will complete integration with New York’s traceability system by the end of 2025. Our seamless Metrc Connect (v2) integration automates daily or real-time sales reporting, reconciles inventory discrepancies, imports packages in bulk, and syncs unreported sales for full compliance.

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Best in Class Support

Cova offers industry-leading support that is 100% in-house and based in North America. Our experts in cannabis technology and retail are highly responsive, answering calls in 15 seconds on average, with 85% first call resolution and 95% customer satisfaction.

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Ecommerce & Delivery Partners

Seamless integration with the best ecommerce and delivery solutions, powering an omnichannel cannabis retail experience for New York dispensaries.

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Cashless Payment Solutions

From ACH to card-based payment solutions and branded gift cards, cashless payments lead to higher basket sizes. Cova offers options for cannabis retailers, so you can offer choices to cannabis customers.

Offline-Mode

Unmatched Reliability

Cova is high-volume tested and proven, as the only major cannabis POS system to report 8 consecutive years of 100% uptime on 4/20, and Offline Mode to keep sales going even if WiFi fails.

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Built to Scale

Robust inventory management, advanced analytics and reporting, and multi-location support set you up for success and support the sustainable growth of your business every step of the way.

New York Dispensary Resources

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HOW TO GUIDE

How to Open a Dispensary in New York: Step by Step Guide

Discover Cova Software's Resource Page, the ultimate destination for cannabis retailers. Explore industry-leading guides, tools, and templates to fuel your dispensary's success, from startup to expansion.

READ MORE
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Blog

How the Right Tech Stack Helps Lenox Hill Cannabis Co. Serve New York's Upper East Side

Location, location, location. In retail, it determines the success of a business, and in the case of Lenox Hill Cannabis Co., is what guided and helped refine both their name and New York dispensary brand.

READ MORE
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Law

The Cannabis Retailer’s Guide to Metrc Compliance

As the cannabis industry continues to evolve, the systems designed to keep it compliant are growing in complexity and efficiency as well.

READ MORE
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HOW TO GUIDE

How to Open a Dispensary Guide

Opening a cannabis dispensary takes more than a license and a location. From compliance and operations to technology and customer experience, there’s a lot to get right from the start.

READ MORE
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BLOG

Virginia Recreational Dispensaries: Timelines and Next Steps

Timeline, Licensing Outlooks, and What Operators Should Do Now

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Law

Virginia Cannabis Law

Discover the latest cannabis laws in Virginia, learn about dispensary licensing regulations, eligibility criteria, how to apply, and more.

READ MORE

FAQ

1. Why do I need a POS that integrates with Metrc?

When the New York Office of Cannabis Management (OCM) does not to allow direct user interface to log in and submit reports. Instead, all sales and inventory actions must automatically reported to Metrc in real time through your point of sale (POS).  

2. Does Cova POS integrate with Metrc in New York?

Does Cova POS integrate with Metrc in New York?

Yes. Cova POS integrates with Metrc in New York to automate essential dispensary compliance workflows and reduce manual reporting. Cova automatically reports sales to Metrc, enforces New York purchase limits in real time, streamlines manifest intake and inventory reconciliation, and helps keep package quantities aligned between your dispensary and the state traceability system.

Built-in compliance safeguards help prevent non-compliant sales before they happen, while Cova’s proven Metrc experience and dedicated support team help New York dispensaries protect their licences and operate with confidence.

3. How will Cova integrate with Metrc and how does Cova simplify compliance for New York cannabis retailers?

Cova’s cannabis dispensary software uses API integration to sync directly with Metrc in many U.S. states, using the latest Metrc Connect application programming interface. Once APIs specific to New York are made available (October 2025), Cova will complete the work ahead of the traceability system rollout (December 2025) so sales and inventory actions will be automatically reported to the state’s system via your POS in real time.

For more information on how Metrc works, check out our Retailer's Guide to Metrc Compliance.

As a compliance-first company, Cova helps New York cannabis retailers stay compliant with integrated ID scanners that verify customers’ ages and flag invalid or expired cards. Cova also helps your budtenders stay compliant with built-in purchase limits, automated THC equivalency calculations for different types of products, and auto-apply taxes. This automation greatly reduces human error and the risk of infractions, fines, and cannabis license suspension or revocation. The back-end Cova hub allows you to set operational hours, establish limits on discounts, and program different levels of employee permissions.

5. Why is Cova the best POS for New York dispensaries?

Cova has helped hundreds of cannabis retailers across North America launch and expand their businesses. From startups to multi-location enterprises, Cova provides the tools and reliability dispensaries need to stay ahead in the highly competitive and constantly evolving cannabis industry. Here are just a few reasons why Cova is one of the highest rated and most-trusted cannabis tech brands:

Proven Reliability:Cova provides the most reliable cannabis POS platform on the market, with ZERO network outages on 4/20 for seven years running.

Industry Expertise:Our launch team goes beyond basic system setup, training, and tech support. We show retailers how to implement dispensary best practices, how to operate within their jurisdiction’s cannabis regulations, how to hire and train the best dispensary staff, and how to avoid common mistakes while staying ahead of the competition.

Best-in-Class Features & Integrations:Cova offers a range of third-party software integrations to streamline dispensary operations. These integrations enhance various aspects of the business including payment processing, loyalty programs, compliance reporting, accounting, online menus, digital signage, and delivery management. For more information on third-party integrations, check out ourpartners page.

Transparent Pricing:We pride ourselves on offeringfair, reasonable pricingwith no hidden fees, ever. All plans come with full access to the essential tools and features you need to succeed, including offline mode, unlimited users and transactions, reports and analytics, and automated compliance.

Flexible Payment Options: Cova supports integrated and non-integrated payment solutions with the best rate.

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