New York Cannabis Dispensary POS, Payments & Inventory Software

Award-Winning Retail Software for New York's OCM and Metrc Compliance

New York has gone from slow start to one of the fastest-growing cannabis markets in the country, with 600+ licensed dispensaries now open, more than $3.3 billion in sales, and new stores launching almost weekly as the state cracks down on unlicensed shops. Getting compliant with OCM rules and Metrc reporting (and staying compliant as they change) is now the bare minimum for New York retailers.

Cova POS + Payments is built to keep pace. Voted Retail Software of the Year two years running (2024 & 2025 Emjay International Cannabis Awards) and trusted by 2,200+ retailers across North America, Cova brings full Metrc integration, OCM-ready compliance workflows, eCommerce and delivery integrations, and cashless payments — backed by 100% 4/20 uptime, responsive in-house support, and 5 years supporting New York retailers.

Front of House Cova POS Features

New York Dispensary
POS Features

From Metrc integration and compliance controls to payment solutions and inventory management, Cova POS gives New York dispensaries the core tools they need to launch smoothly, operate with confidence, and grow.

📷 ID Scanning

👥 Queue Management

💡 Product Info On-Demand

🖥️ Scan to Order

📶 Offline Mode

🎁 Smart Promotions

💵 Cash Management

🧮 Auto Tax Calculation

💳 Gift Card + Loyalty

Back Office Management Features

New York Dispensary Management Features

Included with every POS plan. A web-based command center to manage inventory, compliance, reporting, pricing, and permissions across all locations—from any device.

📋 Metrc Integration

🔄 Reconciliation Reports

🛒 Product Catalog

📦 Inventory Management

📊 Reporting & Analytics

🔒 Location Permissions

🏷️ Flexible Pricing

🏥 Medical + Rec in One

📈 Reorder Forecasting

👥 Employee Management

🧾 Compliance Dashboard

Dispensary POS Platform

Beyond point of sale. A unified retail platform.

Every Cova POS package includes our front of house tablet-based POS, back office Inventory Management, and Analytics that include scheduled reports and mobile dashboards. New York retailers can expand their tech stack to support their growing business with Cova Pay, Cova eComm, or seamlessly connect to industry-leading software integrations.

Learn more about the Cova POS System →

System Reliability

Unparalleled reliability. High-volume proven.

Cova is the only major cannabis POS system to report 9 consecutive years of 100% uptime on 4/20. The system is fast, handles New York’s highest volume days, and scales from 1 to 150+ locations. Even if your Wi-Fi fails, Cova’s backup Offline Mode can keep lines moving.

Customer Support

Real humans, when you need them

With Cova, reaching a real human is easy. Our in-house support team of product and industry experts who understand how our tech works, how your business operates, and how valuable your time is.

How Cova Supports New York Cannabis, Hemp, and CBD Retailers

OCM does not let dispensaries key sales into Metrc by hand, which makes your POS the primary compliance system. Cova reports sales and refunds continuously (even automatically syncing if the WiFi goes down). Anything that fails gets retried every eight hours for two days, and can be resubmitted or closed out with a note if you settle it directly with the state.

Cova enforces New York's per-transaction limits and stops a non-compliant basket before it completes. Concentrates and infused products convert to flower equivalent automatically, using the state's own regulations (configurable by the store, if needed). Medical purchase limits are tracked apart from adult-use and can be managed per customer.

OCM regularly reviews Metrc records for dispensaries operating in New York and even small slip ups can be expensive. Use Cova’s built-in inventory management tools to streamline operations and manage everything from one place. Save time by setting up automations and managing stock with features like bulk imports, bulk edits, fast inventory counts, PO imports, reorder forecasting, and more.

Cova eComm puts your menu on your own domain so Google can index it, with an age gate and purchase limits applied online as well as in store. Orders arrive in the same queue that in-store staff already work from while the stock is updated immediately. The same menu pushes to Weedmaps and Leafly as well. A Kiosk mode is included, so customers can order from their own phone or a tablet on the floor.

Cova Pay covers ACH, debit through an integrated cashless ATM, Apple Pay, Google Wallet and branded gift cards, reconciling against the same POS instead of a separate portal. Cova reports digital payers spend around 25% more, and that integrated payments reduce reconciliation time by up to 80%.

"Cova support was a game changer—being able to have that one representative on the phone, where every time I had a question or wasn’t sure how something would work, being able to piece that together for me… Should I have problems, or questions, or even suggestions, like, is it something you could bring up your peers?’ The answer was ‘yes,’ and that made a huge difference."

Jennifer Gierum

Founder & CEO – Highlife Health (New York)

“Beyond its reliability and flexibility in integrating with different eCommerce solutions, Cova is incredibly easy to use and highly accessible. We require minimal budtender POS training simply because the system is so intuitive.”

Wei Hu

Co-Founder, Lenox Hill, NY

"We LOVE our COVA system! We've rarely had to call for help, but when we have the response has been immediate and the problem resolved. Let's go NY!"

Julie Garcia

Owner, Hudson & Main Cannabis Company

Features

Metrc Integration

Cova has deep experience integrating with Metrc across 10+ states and will complete integration with New York’s traceability system by the end of 2025. Our seamless Metrc Connect (v2) integration automates daily or real-time sales reporting, reconciles inventory discrepancies, imports packages in bulk, and syncs unreported sales for full compliance.

Best in Class Support

Cova offers industry-leading support that is 100% in-house and based in North America. Our experts in cannabis technology and retail are highly responsive, answering calls in 15 seconds on average, with 85% first call resolution and 95% customer satisfaction.

Ecommerce & Delivery Partners

Seamless integration with the best ecommerce and delivery solutions, powering an omnichannel cannabis retail experience for New York dispensaries.

Cashless Payment Solutions

From ACH to card-based payment solutions and branded gift cards, cashless payments lead to higher basket sizes. Cova offers options for cannabis retailers, so you can offer choices to cannabis customers.

Unmatched Reliability

Cova is high-volume tested and proven, as the only major cannabis POS system to report 8 consecutive years of 100% uptime on 4/20, and Offline Mode to keep sales going even if WiFi fails.

Built to Scale

Robust inventory management, advanced analytics and reporting, and multi-location support set you up for success and support the sustainable growth of your business every step of the way.

HOW TO GUIDE

How to Open a Dispensary in New York: Step by Step Guide

Discover Cova Software's Resource Page, the ultimate destination for cannabis retailers. Explore industry-leading guides, tools, and templates to fuel your dispensary's success, from startup to expansion.

Blog

How the Right Tech Stack Helps Lenox Hill Cannabis Co. Serve New York's Upper East Side

Location, location, location. In retail, it determines the success of a business, and in the case of Lenox Hill Cannabis Co., is what guided and helped refine both their name and New York dispensary brand.

Law

The Cannabis Retailer’s Guide to Metrc Compliance

As the cannabis industry continues to evolve, the systems designed to keep it compliant are growing in complexity and efficiency as well.

HOW TO GUIDE

How to Open a Dispensary Guide

Opening a cannabis dispensary takes more than a license and a location. From compliance and operations to technology and customer experience, there’s a lot to get right from the start.

BLOG

Virginia Recreational Dispensaries: Timelines and Next Steps

Timeline, Licensing Outlooks, and What Operators Should Do Now

Law

Virginia Cannabis Law

Discover the latest cannabis laws in Virginia, learn about dispensary licensing regulations, eligibility criteria, how to apply, and more.

New York Point-of-Sale FAQ

New York requires licensed dispensaries to report sales and inventory activity to Metrc, the state’s seed-to-sale traceability system, and OCM does not allow retailers to key those reports in by hand. Every sale, refund, adjustment, and incoming transfer has to flow through your POS.

Every adult-use retail dispensary licensed in New York must track cannabis through Metrc, from the moment the product is stocked, to the moment it’s sold.

In practice, this means that New York dispensaries are required to meet the following traceability requirements:

POS reporting: OCM does not permit dispensaries to log into Metrc and key in sales by hand, so reporting has to happen through an integrated point of sale system.
Inventory tracking: Package quantities in the dispensary must stay aligned with package quantities in Metrc. Adjustments, waste, and destruction all have to be recorded, and discrepancies need to be reconciled.
Enforcing purchase limits: Sales have to stay inside New York’s per-transaction limits, with medical patient allotments tracked separately from adult-use purchases.
Auditable records: Metrc data is reviewed by the OCM during an inspection, so the trail from manifest to shelf to sale needs to be accurate and verifiable.

Yes, Cova POS integrates fully with Metrc in New York to automate essential dispensary compliance workflows and reduce manual reporting. Cova automatically reports sales to Metrc, enforces New York purchase limits in real time, streamlines manifest intake and inventory reconciliation, and helps keep package quantities aligned between your dispensary and the state traceability system.

Built-in compliance safeguards help prevent non-compliant sales before they happen, while Cova’s proven Metrc experience and dedicated support team help New York dispensaries protect their licenses and operate with confidence.

Cova’s cannabis dispensary software uses direct API integration to sync with Metrc) so sales and inventory actions are automatically reported to the state’s system via your POS in real time.For more information on how Metrc works, check out our Retailer's Guide to Metrc Compliance.

As a compliance-first company, Cova helps New York cannabis retailers stay compliant with integrated ID scanners that verify customers’ ages and flag invalid or expired cards. Cova also helps budtenders stay compliant with built-in purchase limits, automated THC equivalency calculations for different types of products, and auto-apply taxes. This automation reduces human error and the risk of infractions, fines, and cannabis license suspension or revocation. The back-end Cova hub allows you to set operational hours, cap discounts, and assign employee permissions.

Cova has helped hundreds of cannabis retailers across North America launch and expand their businesses. From startups to multi-location enterprises, Cova provides the tools and reliability dispensaries need to stay ahead in the highly competitive and constantly evolving cannabis industry. Cova stands as one of the highest rated and most-trusted cannabis tech brands because of its:

Proven Reliability: Cova provides the most reliable cannabis POS platform on the market, with ZERO network outages on 4/20 for nine years running.

Industry Expertise: Our launch team goes beyond basic system setup, training, and tech support. We show retailers how to implement dispensary best practices, how to operate within OCM’s cannabis regulations, how to hire and train the best dispensary staff, and how to avoid common mistakes.

Best-in-Class Features & Integrations: Cova offers a range of third-party software integrations to streamline dispensary operations. These integrations enhance various aspects of the business including payment processing, loyalty programs, compliance reporting, accounting, online menus, digital signage, and delivery management. For more information on third-party integrations, check out our partners page.

Transparent Pricing: Cova offers fair, reasonable pricing with no hidden fees, ever. All plans come with full access to the essential tools and features you need to succeed, including offline mode, unlimited users and transactions, reports and analytics, and automated compliance.

Flexible Payment Options: Cova supports integrated and non-integrated payment solutions at competitive rates.

Retail Platform

Pricing

Company

Resources

New York POS & Payments for Cannabis, Hemp & CBD Retailers