1. What level of integration does Cova have with Metrc?

Cova offers full API integration and 2-way sync with Metrc, the state marijuana traceability system in Maine. All sales and refunds are reported in real time, eliminating the need for time-consuming end of day reporting. All inventory adjustments made in Cova POS with Metrc reason codes are also synced automatically. Manifests are easily imported after being received in Metrc, with all data pre-populated, so there’s no need for double entry. Learn more about working with Metrc.

2. How does Cova POS simplify compliance for Maine cannabis retailers?

Cova's integrated ID scanner verifies customer age and flags invalid or expired cards. A purchase limit gauge helps budtenders keep an eye on legal limits, and won’t let them sell oversell. The system also calculates THC product equivalences for concentrates and edibles, and automatically applies the correct taxes. This automation greatly reduces human error and the risk of infractions, fines, or license suspension. The back-end Cova hub allows dispensary owners to set operational hours, establish limits on discounts, and set different levels of employee permissions.

3. Does Cova POS integrate with online menus like Weedmaps and Leafly?

Cova has seamless integrations with menu and marketplace platforms including Weedmaps, Leafly, Dutchie, and I Heart Jane. This POS integration allows you to showcase your menu, reflecting your actual up-to-date inventory, on the biggest cannabis websites around, where potential customers are searching for dispensaries in Maine. You can also embed a menu on your own website. Cova’s open API even allows for custom menu integration and e-commerce solutions. With Cova, you can manage all orders from all sources in one place.

4. What kind of hardware and operating system does Cova use?

Cova POS uses a back-end web-based hub and a front-of-house touchscreen sales tool for budtenders. The back-end management portion will run on any device you choose to access it from (PC, Mac, laptop, desktop). The budtender sales tools run on Android tablets, which can free your sales team from behind counter to meet customers as they shop. Cova makes hardware recommendations rather than selling you a specific tablet, so you can shop for the best price and right fit for your dispensary. Our system offers streamlined plug-and-play integration with a wide range of hardware and peripherals.

5. How does Cova help with inventory management and auditing?

Cova POS is optimized for inventory management with convenient features like batch scanning and bulk adjustments, which save retailers a lot of time and improve accuracy. Cova’s reorder report forecasts days of stock remaining so you can replenish fast-moving product efficiently. Our innovative Rooms feature lets retailers assign inventory to different locations in the same store, like the back room and the sales floor, making it easier to manage FIFO and count product come auditing time. Learn more from Cova's Ultimate Guide to Cannabis Retail Inventory Management.

6. What kind of system training and ongoing support does Cova offer Maine dispensaries?

Cova is known and most recommended for its premier support. Our launch team offers comprehensive software training and goes above and beyond to set you up for success. We share the insights and industry best practices learned from working with hundreds of cannabis retailers across North America. From tech recommendations to operational strategies, we’ll tell you the mistakes to avoid and set you on course with confidence. From launch day to everyday operations, our ongoing support team is available via phone, chat, or e-mail, with remarkable response time (an average of 51s) and we’re always on-call 24/7 for emergency support.