1. How does Cova integrate with Metrc to keep California dispensaries compliant?

Cova provides full 2-way integration with the state’s mandatory track and trace system. All dispensary sales and refunds are reported real time, so there’s no need to spend hours and risk errors sending batch reports at the end of the day. Inventory adjustments with Metrc reason codes are automatically synced, and incoming order manifests, which retailers are required to receive in Metrc, are easily imported to the POS system, eliminating the common burden of manual re-entry.

2. How does Cova POS help California dispensaries manage online ordering and delivery?

Cova integrates with Metrc and leading online order and delivery platforms including Leafly Pickup and I Heart Jane to make compliance and inventory management much simpler. You can manage everything from your POS; online orders are sent to Cova in real-time, and inventory is synced to your online menus. The fulfillment process is made easier and more efficient, and the customer experience is improved. Features like customer ID verification, mobile transaction capabilities, dynamic tax calculation, GPS record keeping, order logging, and compliant receipt management make online order and delivery a more streamlined and secure process. Learn more in our blog on starting your cannabis delivery business.

3. What POS features help dispensaries automate compliance?

Cova comes with automated safeguards to reduce human error and maximize peace of mind for California retailers. In addition to automatic syncing with Metrc, Cova has a built-in ID scanner that instantly verifies age and ID validity, and a purchase limit gauge that ensures budtenders can maximize upsell opportunities without over-selling. Product equivalencies are calculated automatically, and dispensary hours can be set to prohibit sales outside allowed times.

4. How does Cova help with inventory management and auditing?

Required bi-monthly inventory audits for California dispensaries are made easier with features like batch scanning and bulk adjustments, which can save significant time and improve accuracy. Cova’s reorder report shows you what’s been selling and how many days of stock you have left, so you can make fast, informed reordering decisions. An innovative Rooms feature lets you better manage and move inventory in and between multiple locations within the same store, like your storage room and sales floor, improving FIFO practices and making it possible to quickly audit sections of inventory.

5. Which features help streamline California dispensary operations?

Cova’s award-winning interface is exceptionally intuitive, so California budtenders can create and complete fast transactions using streamlined sales tools. The system’s offline mode ensures that even in stores with spotty Wi-Fi, sales can continue uninterrupted. Convenient reports-on-demand and mobile dashboards allow store owners and managers to make well-informed decisions on staffing, stock, and promotions.

6. I’ve never run a dispensary. What help is available for first-time California cannabis retailers?

Cova has helped small business owners across California launch successful stores and worked with enterprise clients to expand multi-location operations. We go beyond system setup, training, and tech support. We explain how to work with Metrc, how to implement industry best practices, and how to avoid common mistakes made by other cannabis retailers. With a goal to make the cannabis retail industry more diverse and inclusive, we are also offering special assistance and discounts to social equity applicants.