It will take the average person 30 seconds to read this page.
It takes far above average customer support to answer calls quicker than that. But that's exactly what Cova Software support does.
Fast, efficient support that achieves 80% first call resolution and earns 95% customer satisfaction.
The stats are impressive, the reasons behind them important:
Support is in-house, not outsourced, so you get the expertise of a team that works in tandem with developers and keeps pace with the fast-evolving industry.
Support is unscripted, because product knowledge and taking the time to listen yield faster results.
Cova POS is reliable, and easy to use, so support spends less time troubleshooting basics, and more time helping retailers leverage tools and opportunities to help their business grow.
It takes 30 more seconds and 2 clicks to set up a free consultation with Cova. What are you waiting for?
Cova tech support is very quick, and I haven't had to call them all month, which is crazy; with our last POS, it was literally once a week.
The support I have had from Cova is unparalleled, and I attribute a significant part of our success to that. Cova is a lot more than just a POS software- its retail management tools help Canvas stay on top of everything, and no other company comes even close.
Cova provides top-tier integration with state traceability systems like Metrc and BioTrack, with real-time automated reporting and easy manifest imports to reduce human error, maximize efficiency, and ensure regulatory compliance.
Cova is trusted from coast to coast by retailers and regulators to keep stores compliant and competitive. From helping new retailers get approved to powering 100+ location enterprise operations, Cova has been put to the test and voted the best cannabis POS.
Cova works closely with industry-leading tech partners to create seamless integrated solutions. Those who prefer best-in-class over one-size-fits-all enjoy greater control over ecosystem essentials like HR, Loyalty, Security, Marketplace and more.
