The logistics of moving product from farm, to inspection, to customer, is not something new.
Technology has always been a part of production, as well as online and offline commerce. However, the specific ins and outs of the business of selling cannabis require tweaks and adjustments. It centers around creating a unique customer experience, education, and compliance for cannabis retailers to effectively manage the back-office and customer-facing team.
Cannabis retailers using dispensary point of sale (POS) technology, such as Cova, do so because they want to provide exceptional customer service. This means providing a platform for cannabis purchases that is easy, quick, accurate, and reliable.By integrating their POS system directly to their back-office accounting or ERP application, cannabis dispensaries can further automate their business processes to be even more efficient when processing their orders. Keep reading to learn how cannabis retailers can use POS integration to streamline their business
Select an Integration Platform Vendor with Experience
Choosing an integration platform as a service (iPaaS) vendor with years of experience, is the first step. iPaaS vendors have been automating data for retailers across various industries and typically have pre-built connectors for all the leading POS systems, eCommerce platforms, CRM applications, retail trading partners, and of course, accounting/ERP applications.
Now, with the cannabis industry growing, these iPaaS vendors are building and maintaining robust connectors for cannabis POS systems, as well.
Once an iPaaS vendor is selected, the cannabis dispensary will work alongside the vendor to determine how they want their data to be automated across systems, and the iPaaS vendors’ team of implementation experts will connect the systems they wish to integrate and configure the data to flow according to the dispensary’s needs.
With Cova cannabis POS, for example, integration can help dispensaries get their order data from their POS into their back-office accounting/ERP with ease.
The Benefits of Cannabis POS Integration
The data to be integrated largely depends on the cannabis dispensaries themselves and their unique business needs.
A typical integration solution usually flows order data, inventory data, product data, and shipping data, between in-store or online sales and a back-office accounting/ERP application. Ultimately, however, an integration solution can be configured to flow whatever data the dispensary requires.
Ultimately, cannabis POS integration all boils down to these benefits:
- Eliminate manual data entry
- Avoid costly errors
- Increase speed of data exchange, improving customer service efficiency
- Reduce deployment time by utilizing turnkey integration solutions
- Upgrade your ERP or add connections with ease
- Free up valuable time and resources to focus on other high priority areas of business
Guest blog by Lauren Macdonald of eBridge Connections.
To learn more about Cannabis POS integration, reach out to marketing@ebridgeconnections.com, anytime.
About eBridge Connections
eBridge Connections delivers powerful, cloud-based ERP and accounting integration solutions that automate vital business processes and eliminate the need for manual data entry. The eBridge universal integration platform supports over 30 ERP and accounting systems including products from Sage, Microsoft, SAP, NetSuite, and Epicor. With connections to the leading POS systems, eCommerce and CRM applications, plus hundreds of EDI trading partners, eBridge Connections has become the integration platform as a service (iPaaS) vendor of choice for businesses worldwide. For more information, please visit www.ebridgeconnections.com.