Q & A

1. How does Cova POS integrate with Metrc in Missouri?

Cova features full 2-way Metrc integration and automatically reports all inventory control and tracking information to the statewide track and trace system. Sales and refunds are reported in real-time, and any inventory adjustments with Metrc reason codes are synced automatically so that your dispensary remains compliant with all seed-to-sale tracking requirements. Cova's integration with Metrc and enhanced features like auto-fill information facilitate seamless compliance for dispensaries in Missouri. 

2. What other features help Missouri dispensaries automate compliance?

Cova’s built-in ID scanner and purchase limit gauge ensure staff can only make legal sales to eligible Missouri medical marijuana patients or Primary Caregivers, and only to adults of legal age. The system will automatically calculate product equivalencies and taxes, reducing the risk of human error to prevent infractions and fines. Cova is one of the first POS systems to earn a seed-to-sale system license from Missouri’s DHSS. Cova is also HIPAA-compliant certified, and all patient data is securely protected.

3. What digital payment solutions are offered by Cova, and what are the benefits of Cova Pay?

Cova Pay offers cashless payment solutions like PIN Debit, ACH, Credit Cards (Canada), and branded Gift Cards. These offer convenience and various other benefits for cannabis businesses. Customers can easily pay with trusted methods, and dispensary businesses can maximize revenue by allowing customers to freely add to their baskets without worrying about cash. Evidently, customers tend to spend 25% more when they are not limited by the amount of cash they may be carrying on them. Cashless payments also enhance safety, efficiency, and the overall shopping experience by reducing robbery risks and inaccuracies and offering faster transactions.

4. How does Cova's Offline Mode help Missouri dispensaries make uninterrupted transactions?

Cova’s exceptionally stable platform performs with unsurpassed reliability, with 99.99% uptime and no lag on high volume days like 4/20. But unstable internet or spotty Wi-Fi in your dispensary can interrupt sales, force budtenders to start transactions over, and make customers wait. Cova built in Offine Mode as a backup, so even if your connection drops, the system can continue to process a cash transaction at the POS, and sync seamlessly with the network again once the connection is reestablished. It’s a big deal when you’ve got long lines of customers short on patience.