1. How does Cova POS with Metrc in Missouri?

Cova features full 2-way Metrc integration and automatically reports all inventory control and tracking information to the statewide track and trace system. Sales and refunds are reported in real time, and any inventory adjustments with Metrc reason codes are synced automatically. 

2. What other features help Missouri dispensaries automate compliance?

Cova’s built-in ID scanner and purchase limit gauge ensure staff can only make legal sales to eligible Missouri medical marijuana patients or Primary Caregivers. The system will automatically calculate product equivalencies and taxes, reducing the risk of human error to prevent infractions and fines.

3. Is Cova a certified seed-to-sale tracking system?

Yes, Cova is one of the first POS and Inventory Management systems to earn a seed-to-sale system license from Missouri’s DHSS. Dispensaries must use seed-to-sale certified software to operate in compliance with state regulations. This is not to be confused with “seed-to-sale” software designed for vertically integrated operations that grow, process, and sell cannabis. Missouri dispensaries do not require grow software, or all-in-one seed-to-sale systems, which are loaded with features you don’t need, and usually lacking the robust dispensary management functionality you do.

4. How does Cova's Offline Mode help Missouri dispensaries make uninterrupted transactions?

Cova’s exceptionally stable platform performs with unsurpassed reliability, with 99.99% uptime and no lag on high volume days like 4/20. But unstable internet or spotty Wi-Fi in your dispensary can interrupt sales, force budtenders to start transactions over, and make customers wait. Cova built in Offine Mode as a backup, so even if your connection drops, the system can continue to process a cash transaction at the POS, and sync seamlessly with the network again once the connection is reestablished. It’s a big deal when you’ve got long lines of customers short on patience.

5. What kind of system training and ongoing support does Cova offer Missouri dispensaries?

Cova’s world-class onboarding team goes above and beyond to help new cannabis retailers set up their dispensary POS system, train staff to use the technology, and share dispensary best practices + common mistakes cannabis retailers should avoid. We pride ourselves on providing the best ongoing support in the industry. Our team is available via phone, chat, or e-mail, with remarkable response time (an average of just  0.51 seconds) and we’re always on-call 24/7 for emergency support.

6. Can Cova integrate with online menus, delivery apps, and other dispensary technology platforms?

Cova works with a growing number of top industry partners, and has existing integrations with all types of dispensary technology—online menus, accounting, analytics, security, loyalty, ERP, e-comm, delivery—along with open APIs that allow for easy new (and custom) integrations. Whether you want to sync your inventory with popular marketplace menus or expand to offer online ordering and pickup or delivery, Cova retail management platform has both the built-in workflows and easy to plug in integrations to make it happen.