Minnesota POS
Q&As

1. Does Cova POS integrate with METRC and automate compliance?

TYes — Cova is fully integrated with METRC and pre-approved for the Minnesota market. Our POS automates every major compliance task so you never have to manually push data, correct errors, or worry about reporting gaps. Cova automatically sends all sales to METRC, enforces purchase limits in real time, streamlines manifest intake and reconciliation, and keeps package quantities synced between your store and METRC at all times. Built-in safeguards prevent non-compliant sales before they happen, protecting your license and simplifying your operations.

Learn more about Cova’s METRC integration here

2. Can I accept debit payments legally, and does it integrate with the POS?

Yes. Cova offers compliant, reliable cashless payment solutions — including PIN debit, gift card and bank-to-bank options — that integrate directly with the POS. This ensures fast checkout, accurate reconciliation, and no reliance on risky high-risk providers.

Learn More About Our Payment Solutions

3. What hardware do I need, and do you support tablets or desktops?

Cova supports both Android tablets and desktop setups, and we offer compatible printers, scanners, cash drawers, and accessories.

If you already own hardware, our team will verify compatibility so you don’t over-spend.

Browse recommended hardware: Cova Hardware Options

4. Does Cova handle Minnesota taxes, purchase limits, and ID verification?

Yes. Cova automatically applies Minnesota’s cannabis tax rules, enforces both daily and per-customer purchase limits, and includes built-in ID scanning to verify age and eligibility at checkout. Compliance is engineered into the system from the ground up, with real-time limit checks that prevent overselling, automated tax calculations that ensure every transaction aligns with state requirements, and reporting that stays consistent with OCM and METRC guidelines.

5. How does Cova manage inventory, METRC packages, and product intake?

Cova simplifies the entire inventory lifecycle, from the moment you receive a METRC manifest to your daily audits and reconciliations. The system supports direct manifest import so you can intake products quickly and accurately, with live syncing that keeps all package data updated across your POS and METRC. Inventory is tracked at every level — including batch, lot, and room or zone locations — giving you complete visibility into what’s in the vault, on the floor, or in storage. Cova also streamlines adjustments with bulk tools, supports FIFO workflows for efficient product rotation, and maintains precise stock counts that stay consistent across your POS and eCommerce channels.

Learn more about Cova’s METRC integration and inventory capabilities here

6. Do you offer an online menu or integrate with cannabis eCommerce?

Yes. Cova eCommerce is a fully integrated, real-time online shopping experience — not an iFrame — which means better SEO performance and an always-accurate menu that updates instantly across your site. It syncs inventory with your POS in real time, displays rich product information with photos, categories, filters, and strain details, and supports online ordering for in-store pickup. The platform is mobile-optimized to ensure a fast, seamless shopping experience, and it connects effortlessly with your loyalty and CRM programs for consistent customer engagement across channels.

Explore Cova eCommerce here

Cova also integrates with leading eCommerce solutions like Carrot, which offers delivery, native mobile apps, and a broader omnichannel experience. Learn more about the Cova × Carrot integration here

7. How reliable is the POS? Do you support offline mode?

Cova is the only cannabis POS with 100% uptime on 4/20 for eight years straight, including in multiple METRC states. The system is built to keep your store running no matter what, with a full offline mode that allows you to continue transacting even if the internet drops, and automatic syncing as soon as the connection is restored. Cova is powered by enterprise-grade cloud hosting on Microsoft Azure, ensuring stability, speed, and redundancy, and the checkout experience is optimized for high-volume days so lines move quickly and smoothly.

Learn more about Cova’s reliability here

8. What does onboarding look like, and what support do you provide?

Cova offers white-glove onboarding for Minnesota retailers, guiding you through every step from METRC setup and hardware configuration to menu creation, staff training, and launch-day preparation. You are assigned a dedicated implementation team that helps you get your store operational quickly and confidently. Our experts walk you through hardware setup, train your staff on POS workflows and compliance requirements, and provide hands-on support during your opening to ensure everything runs smoothly.

After launch, you’ll receive ongoing 5-star customer service from real, in-house support specialists — not chatbots — with extensive cannabis retail experience and deep knowledge of your business. Cova’s average support wait time is just 25 seconds, the fastest and most reliable in the industry.