The modern payment solution Canadian cannabis retailers have been waiting for has arrived. You can now provide and enjoy a better digital payment experience with Cova Pay. Using a proven-reliable, fast and secure platform, Cova Pay is fully integrated with Canada’s most-trusted cannabis POS. If you’re looking for a more streamlined way to accept credit and debit cards at your cannabis store, you’re in the right place.
Cova Pay runs on the same robust tech infrastructure powering high-volume businesses like Uber, McDonalds, and Facebook to deliver the seamless digital payment experience customers now expect.
It’s not just the in-store experience that can be streamlined. With Cova Pay, you won’t get bounced back and forth between multiple companies; you can be confident Cova is your one stop for end-to-end support, and you can see the whole story of your revenue in one place.
From risk scoring to referenced refunds and 3DS2 card authorization, Cova Pay helps reduce the risk of credit or debit card fraud. Cova Pay has an exceptionally low rate of chargebacks.
Don't forget to tip your budtenders. We didn't. With Cova Pay you can choose to to enable tipping with dollar-amount prompts or have it configured with percentage options.
It’s easy to make the switch and fast to get up and running with simplified onboarding & preconfigured hardware.
We were having a lot of issues with our previous payment processor, the biggest one being constant delays. We ended up learning about Cova Pay—we were already using Cova for our POS software. We integrated it, it’s worked amazing and a heck of a lot faster.
We actually had customers who were so regular, they were like, ‘Holy smokes, you must have changed out your system, because it’s so much faster now.’ I think Cova Pay is appreciated both by the budtenders and the customers.
We had a lot of struggles with our previous payment processor, and the issues we had were always big ones—customers waiting 60 seconds for the transaction to be approved, support in another time zone that wasn’t available when we needed it. Cova Pay has been great. It’s very fast, and the reporting integration is seamless and easier to understand.
The budtender experience has been fantastic with Cova Pay. We tried it first in our new Whistler, B.C. store, and the budtenders who traveled there to help with training returned to their stores asking, 'When can we get Cova Pay?'
Cova Pay uses proven tech infrastructure that powers global retailers, delivering higher uptime and faster processing compared to other integrated payment solutions. Because Cova Pay owns the support experience from end-to-end, retailers don’t need to deal with the back-and-forth of multiple companies pointing fingers when they need help. With Cova Pay, reporting is accessible in the Cova Hub with no need to log into another portal or import data. Cova Pay uses an industry-standard pricing model to ensure fees are transparent, consistent, and easy to compare.
Full integration ensures the transaction totals from Cova point of sale are sent automatically to the payment terminals, with no need for manual entry. This keeps lines moving faster, instills customers confidence, and eliminates human error, saving time and money.
Cova Pay is fully integrated and available exclusively to clients using Cova POS. To see our award-winning point of sale system in action and find out how Cova Pay is just one way we simplify the complex and help you grow your cannabis retail business, please book a consultation and demo.
Cova Pay will launch with the Castles S1F2 Android terminal, which features a touchpad screen and built-in printer. The device will ship pre-configured and plug-and-play ready to connect to your network. This hardware can be connected via Wi-Fi or 4G/LTE.
Yes, Cova Pay supports tipping, with options for custom dollar amount and percentage tipping prompts.
Yes, Cova Pay offers integrated Mail-order, telephone-order (MOTO) payments, which allows shoppers to place and pay for their order over the phone. This is currently available for pick-up in-store transactions.
No, there is no need for customers to tell you, or for you to tell the terminal which type of payment is being used. Cova Pay will determine this automatically.