Cova-blog-2025 / Customer Experience (3)

8 Canadian Cannabis Retailers You Must Visit in Saskatchewan

By Faai Steuer on Feb 12, 2019 12:00:00 AM

Whether you’re local to Saskatchewan or just passing through, it would be a shame to miss out on the bustling legal cannabis scene that’s growing throughout the province.

Read Story

3 Reasons Why Your Cannabis Retail Needs an Omnichannel Strategy

By Faai Steuer on Jan 28, 2019 12:00:00 AM

Traditional retailers have felt the push and pull of consumers’ changing shopping behavior since the dawn of online shopping more than twenty years ago. From electronics stores to drugstores, the classic retail setup featuring aisle after aisle of merchandise populated by eager sales …

Read Story

10 Must See Cannabis Retail Stores in Alberta

By Faai Steuer on Jan 17, 2019 12:00:00 AM

The province of Alberta fully embraced federal legalization and as a result, their retail cannabis scene is thriving. From locally-owned and operated shops to national retailers, Albertans and those who pass through have a wide array of awesome cannabis shops to choose from.

Read Story

Cannabis Dispensary Design Best Practices & Examples

By Faai Steuer on Jan 8, 2019 12:00:00 AM

Cannabis dispensary interior design has come a long way since the early days of marijuana legalization in Colorado and subsequent states, and as more money flows from the inevitable growth of the industry, dispensary owners are taking their designs to all new heights.

Read Story

How to Create a Great Cannabis Dispensary Customer Experience

By Faai Steuer on Dec 20, 2018 12:00:00 AM

Cannabis legalization is emerging at a time when consumers expect more from retail. The impact of online shopping has resulted in everyone from tiny boutiques to traditional retail establishments understanding that customers want to be lured by a pleasant shopping experience.

Read Story

Dispensary Menus and Your Customer Experience

By Faai Steuer on Apr 17, 2018 12:00:00 AM

We know we don’t have to tell you this, but it’s 2019. That means if you’re still rocking laminated menu sheets or three-ring binders full of menu items in your cannabis retail store, well, it’s time to upgrade.

Read Story

3 Ways to Maximize Cannabis Retail Sales on 4/20

By Faai Steuer on Apr 13, 2018 12:00:00 AM

It’s mid-April, and we all know what that means: it’s almost time for the highest of all holidays, April 20 — or as it’s colloquially known among cannabis consumers, 4/20.

Read Story

How to Strategically Merchandise Your Cannabis Dispensary

By Gary Cohen on Feb 6, 2018 12:00:00 AM

If you’re a cannabis dispensary owner or manager and you haven’t given any thought to your dispensary merchandising strategy, you’re definitely not maximizing customer experience. And what’s worse is you’re probably not maximizing sales, either.

Read Story

5 Must-See Cannabis Dispensaries in California - San Diego

By Faai Steuer on Jan 25, 2018 12:00:00 AM

Sunshine, beaches, and blue skies. As a prime spot for vacationing millennials, San Diego has really come onto the scene with a plethora of spots designed to meet your every need, including cannabis.

Read Story

5 Must-See Cannabis Dispensaries in California - San Francisco

By Faai Steuer on Jan 4, 2018 12:00:00 AM

Boasting incredible landscapes, fun shopping, and a laundry list of sightseeing activities, San Francisco is a top destination for those living in California and beyond. Add to the list an impressive selection of cannabis retail locations and now there’s just one more reason to make a …

Read Story