Cova-blog-2025 / Dispensary SOPs

Best Practices in Cash Management for Cannabis Dispensaries

By Gary Cohen on Aug 3, 2023 12:00:00 AM

Running a cannabis dispensary involves handling substantial cash transactions, which makes implementing effective cash management practices critical, especially with the recent crackdown on cashless ATMs and digital payment methods. Neglecting proper cash management exposes your busin …

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Why Mississippi Dispensary POS Must Be Integrated With MSPMP

By Faai Steuer on Mar 1, 2023 12:00:00 AM

The Mississippi Prescription Monitoring Program (MSPMP) is an electronic database that collects information on controlled substance prescriptions filled within the state. It is a crucial tool in ensuring patient safety. Dispensaries in Mississippi are advised to use a cannabis POS sys …

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How to Prepare your Missouri Dispensary for Recreational Cannabis Sales

By Faai Steuer on Feb 6, 2023 12:00:00 AM

As Missouri begins to allow the sale of adult-use cannabis, dispensary owners face the challenge of preparing their businesses for the influx of new customers. From updating technology to ensuring compliance with new cannabis regulations, there is a lot to consider in this exciting ti …

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What Is Cannabis Compliance? All You Need to Know

By Gary Cohen on Nov 10, 2022 12:00:00 AM

The cannabis industry is growing daily, and many business owners are considering opening a dispensary in the cannabis space. In the first half of 2022, the cannabis industry provided half a million full-time jobs, a 33% increase compared to 2021. Even the pandemic couldn't stop the sa …

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How to Hire and Train Rockstar Budtenders

By Faai Steuer on Sep 14, 2022 12:00:00 AM

Budtenders are the most valuable employees at a cannabis retail store. They educate the customer, build relationships that inspire loyalty, and guide cannabis consumers to the most suitable products for an elevated experience. Encouraging budtenders to improve performance is critical …

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Discover How Cova Customers Painlessly Manage Metrc Compliance

By Faai Steuer on Jun 7, 2022 12:00:00 AM

Operating a cannabis dispensary heavily binds to regulatory compliance, making that the number one priority for cannabis retailers intending to keep their doors open. In most US states, that includes reporting to the mandated traceability system—often Metrc. Currently enforced in 19 s …

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Product Update: Keep Your Dispensary Compliant with METRC Reconciliation Reports

By Faai Steuer on May 19, 2022 12:00:00 AM

Most cannabis regulatory authorities in the United States use Metrc as the seed-to-sale tracking system for dispensaries. Metrc’s goal is to create safety and transparency for consumers in the cannabis industry, which benefits dispensary operators as well. While seamless integration b …

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8 Dispensary KPIs to Measure the Performance of Your Cannabis Business

By Faai Steuer on May 13, 2022 12:00:00 AM

Embarking on your cannabis entrepreneurial journey is quite an exciting adventure, but running a successful dispensary business is a different game altogether. To thrive in this competitive industry, cannabis retailers must use data and technology strategically to measure the performa …

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Cannabis Fraud 101: Tips to Safeguard your Dispensary & Prevent Thefts

By Gary Cohen on May 9, 2022 12:00:00 AM

2022 has seen a steep rise in the number of thefts at cannabis dispensaries across the US and Canada. Most cannabis retailers take extra precautionary measures to safeguard their stores, but recent incidents have required dispensary owners to revamp security measures to prevent robber …

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Top 3 Dispensary Compliance Insights From Oklahoma’s Hilltop Gardens

By Faai Steuer on May 3, 2022 12:00:00 AM

Oklahoma has been called the wild west of cannabis, and until last year, the OMMA had struggled to regulate the booming medical marijuana industry. However, with competition intensifying and the state cracking down on illegal operations, various new compliance requirements have been i …

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