Cova-blog-2025 / HR & Budtending

What is a Budtender? A Beginner's Guide to Becoming a Budtender

By Dayna Van Buskirk on Nov 10, 2023 12:00:00 AM

Budtenders are retailer associates who work in licensed cannabis dispensaries. Their job is to assist customers, whether they're new to cannabis consumption or seasoned enthusiasts. In today's competitive job market, securing a job in the burgeoning cannabis industry can be quite chal …

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How to Hire and Train Rockstar Budtenders

By Faai Steuer on Sep 14, 2022 12:00:00 AM

Budtenders are the most valuable employees at a cannabis retail store. They educate the customer, build relationships that inspire loyalty, and guide cannabis consumers to the most suitable products for an elevated experience. Encouraging budtenders to improve performance is critical …

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Top Dispensary Receptionist Interview Questions You Should Ask

By Faai Steuer on Aug 25, 2022 12:00:00 AM

As per recent news, dispensary staff turnover has been hindering the cannabis industry. In these uncertain times, it’s imperative to hire the right dispensary employees and incorporate the best training and retention practices. We’ve written about how budtenders shape the customer exp …

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Dispensary Budtender Job Description Template and Key Responsibilities

By Faai Steuer on Jan 17, 2022 12:00:00 AM

If you’re launching your cannabis retail business or are expanding into a new location, you know that there’s a lot involved with the process. Between licensing, local approvals, finding a location, and preparing for daily operations, there’s a lot on your plate. But running a store r …

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How to Improve Budtender Performance by Empowering Them with Data

By Henry Finkelstein on Jun 8, 2021 12:00:00 AM

Budtenders are the most valuable employees at a cannabis retail store. They educate the customer, build relationships that inspire loyalty, and guide cannabis consumers to the best and most suitable products for an elevated experience. Encouraging budtenders to improve performance is …

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5 Ways Automating Your Dispensary Payroll Can Save Thousands of Dollars

By Danny Lum on Nov 25, 2020 12:00:00 AM

Having a smooth, efficient payroll system is an essential component of running a successful cannabis dispensary; especially when wages contribute largely to the cost of your operations. Making sure your employees are paid accurately and on time improves morale, strengthens your busine …

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7 Mistakes to Avoid When Hiring Budtenders & Cannabis Dispensary Staff

By Faai Steuer on May 26, 2020 12:00:00 AM

As a dispensary owner, when you’re hiring budtenders, you’re placing your cannabis business in a stranger’s hands. The new employee will either help your brand or hinder it, impress your customers or drive them away. Moreover, new budtenders or employees at your marijuana dispensary w …

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6 Ways to Recruit Millennials for Your Cannabis Retail Business

By Guest Blogger on Oct 23, 2019 12:00:00 AM

To make any business idea successful, you have to surround yourself with the right people. The same goes for cannabis retail business owners. The hiring process is extremely important, and you need to invest the necessary time and energy to make it successful. Also, you need to make s …

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Topics: HR & Budtending

Dispensary Marketing Manager Job Description: 5 Critical Functions

By Faai Steuer on May 30, 2019 12:00:00 AM

Just like any other retail business, marketing plays a major role in the success of your cannabis dispensary. Having a well-researched marketing strategy and executing targeted advertising campaigns can help drive business to your store and boost your bottom line.

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Topics: HR & Budtending

10 Must-Ask Interview Questions for a Cannabis Retail Marketing Manager

By Faai Steuer on May 23, 2019 12:00:00 AM

As the landscape of licensed cannabis retailers continues to expand across North America, dispensary owners increasingly need to dedicate time, energy, and resources toward marketing in order to stand out from the crowd. But raising brand awareness and increasing store traffic is a fu …

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