Cova-blog-2025 / HR & Budtending (2)

How to Staff a Cannabis Retail Store or Dispensary

By Faai Steuer on May 21, 2019 12:00:00 AM

You should know by now that when compared to other retail businesses, cannabis is a unique vertical. Before embarking on such a nuanced business venture, it’s essential to ask yourself the right questions and understand the steps involved in opening your own dispensary.

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How to Use Technology to Turn Your Budtenders Into Cannabis Sommeliers

By Gary Cohen on Apr 2, 2019 12:00:00 AM

Let’s face it: when it comes to retail, the greatest single factor between a positive experience and a negative one is the frontline staff. Customer service representatives are the heart and soul of any retail outfit, and along with being friendly, outgoing, and eager to assist, they …

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5 Important Interview Questions for a Cannabis Retail Compliance Manager

By Faai Steuer on Mar 8, 2019 12:00:00 AM

It’s no secret that the cannabis industry is fraught with legal complexities. To defend against diversion to the black market, tainted products, and minors getting their hands on cannabis, compliance requirements are stringent. As dispensary operations grow more complex, many hire a m …

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Topics: HR & Budtending

4 Things Your Customers Should Know About CBD

By Guest Blogger on Feb 8, 2019 12:00:00 AM

CBD, also known as cannabidiol, is a compound found in the cannabis sativa plant. It happens to be one of more than 113 identified cannabinoids, and its discovery dates back to the year 1940 when it was first brought to light by a team of scientists.

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Topics: HR & Budtending

7 Crucial Things All Budtenders Should Know

By Faai Steuer on Nov 19, 2018 12:00:00 AM

Tricks of the trade come after being in one industry for a while, but there are a few elements any budtender just starting out in a marijuana dispensary must know. We’re not saying employees have to memorize the effects of hundreds of strains, but there are key components to their job …

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Topics: HR & Budtending

Cannabis Retail Inventory Manager: 5 Key Responsibilities

By Faai Steuer on Aug 22, 2018 12:00:00 AM

If you’re considering applying for a retail cannabis license or have already started the process, you’re going to want to allocate some time to recruiting qualified employees and staffing your operation.

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Topics: HR & Budtending

Alberta’s Mandatory Cannabis Retail Training at a Glance

By Faai Steuer on Jul 19, 2018 12:00:00 AM

As Canadians look forward to the start of non-medical cannabis sales later this fall, cannabis retail owners are busily preparing to ensure they meet all provincial regulations and criteria before opening day.

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Topics: HR & Budtending

5 Frequently Asked Questions About Onboarding Cova Software

By Dave Emmett on Jul 6, 2018 12:00:00 AM

You are about to take a huge step forward in your cannabis retail business, selecting a dispensary point of sale system. It’s understandable to be nervous. Most owners aren’t software experts, and many have never purchased a software platform, period. So, it’s natural to think about e …

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Topics: HR & Budtending

Cannabis Dispensary Compliance Manager Job Description: 5 Key Responsibilities

By Faai Steuer on May 2, 2018 12:00:00 AM

You already know that as a cannabis retail owner, compliance is your number-one priority. After all, a compliance infraction can potentially result in the revocation of your commercial cannabis operator’s license — which would effectively put you out of business.

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Topics: HR & Budtending

How to Recruit Top-Notch Talent at Your Cannabis Retail Operation

By Gary Cohen on Apr 9, 2018 12:00:00 AM

As we enter the second quarter of 2018, cannabis continues its unstoppable march into the mainstream. More than half of U.S. states now have some form of regulated cannabis program, and several more are looking to legalize through ballot initiatives this year. Meanwhile, Canada is jus …

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