5 Cannabis Retail Loyalty Programs for Maximum Customer Retention
By Faai Steuer on Jan 30, 2020 12:00:00 AM
It’s no secret that in business, it always costs less to keep an existing customer than to acquire a new one. For retailers, one of the best ways to improve customer retention and extend customer lifetime value to your company is with a loyalty program — and the same holds true for ca …
10 Tips to Boost Your Dispensary’s Bottom Line During the Holidays
By Faai Steuer on Dec 6, 2019 12:00:00 AM
It’s that season again — the season of major consumer spending and general retail frenzy known as the holidays.
12 Must See Cannabis Retailers in Ontario
By Faai Steuer on Jul 31, 2019 12:00:00 AM
Ontario is set to get 50 more stores this fall. Of the 50 new stores, 42 will be allocated by lottery and eight will be available for stores on First Nations reserves. Lucky winners of Ontario’s last cannabis license lottery are beginning to open up shop. We’re happy to see 20 out of …
Sticker Shock: How to Talk to Customers About Premium Cannabis Price Tags
By Faai Steuer on Apr 24, 2019 12:00:00 AM
As the industry continues to shed the negative stereotypes and stigmas once heavily associated with cannabis consumption, dispensaries are seeing an uptick in visits from cannabis newcomers. These customers typically have plenty of questions about the various products they see on your …
How to Use Technology to Turn Your Budtenders Into Cannabis Sommeliers
By Gary Cohen on Apr 2, 2019 12:00:00 AM
Let’s face it: when it comes to retail, the greatest single factor between a positive experience and a negative one is the frontline staff. Customer service representatives are the heart and soul of any retail outfit, and along with being friendly, outgoing, and eager to assist, they …
4 Creative Ways to Design & Furnish Your Dispensary on a Budget
By Faai Steuer on Mar 20, 2019 12:00:00 AM
With so many new dispensaries opening across North America, it’s clear that cannabis retailers understand out of the gate how crucial the dispensary customer experience is to the growing industry.
How Cova’s Integrations and Strategic Partnerships Benefit Cannabis Retailers
By Gary Cohen on Mar 14, 2019 12:00:00 AM
In today’s digital-driven marketplace, shoppers have come to expect a lot from retail brands. They want the freedom to browse and purchase online, in-store, or through a combination of the two — which is why an omnichannel retail strategy is so important these days.
How to Create an Unforgettable Cannabis Retail Experience at Every Touchpoint
By Faai Steuer on Mar 12, 2019 12:00:00 AM
As the cannabis retail space continues to mature, it’s no longer enough to simply hang a dispensary sign and hope for the best. If you want your venture to truly thrive, you’re going to have to make your store stand out.
12 California Dispensaries That Are Redefining Cannabis Retail
By Faai Steuer on Mar 6, 2019 12:00:00 AM
Even though adult-use has only been in effect since 2018, cannabis retail in California has already started changing the game. Not only do retail owners in the Golden State have to maintain cannabis compliance in a regulatory market that is still evolving. Retailers are also using the …
5 Designers and Builders Redefining Cannabis Retail
By Faai Steuer on Feb 26, 2019 12:00:00 AM
Cannabis legalization started to expand just as traditional brick-and-mortar retail was in the process of evolving. From strategically merchandising the store to facilitating the flow of customer traffic, to integrating digital technologies, dispensaries have started applying these an …