Cova-blog-2025 / Customer Story

Customer Spotlight: How 1922 Cannabis Reclaimed Lost Revenue with Cova Pay

By Dayna Van Buskirk on Feb 18, 2026 12:00:00 AM

When 1922 Cannabis signed a lease on a retail space in Ontario, they expected challenges. What they didn’t expect was an 18-month wait to open their doors and start generating revenue.

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Customer Spotlight: Breaking New Ground with Minnesota’s First City-Owned Cannabis Dispensary

By Dayna Van Buskirk on Feb 3, 2026 12:00:00 AM

A small, unassuming suburb of Minneapolis has made U.S. cannabis history.

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From Legacy to Legal: How Two Buds Became the Bronx’s First Jamaican-Owned Dispensary

By Dayna Van Buskirk on Jan 16, 2026 12:00:00 AM

For Howell and Chris Miller, cannabis wasn’t a business plan or a brainstormed opportunity. It was simply a part of life.

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Customer Spotlight: How Highlife Health Is Pioneering Cannabis Retail in New York

By Dayna Van Buskirk on Oct 1, 2025 12:00:00 AM

It all started with a broken back. Jennifer Gierum was just your typical mom, raising her sons in the New York City suburb of New Rochelle. Both boys were gifted athletes; the younger excelled in wrestling. But when an accident on the mat left him with a broken back, everything change …

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Customer Spotlight: How 5buds Cannabis Builds Community & Exceptional Customer Experiences in Saskatchewan

By Dayna Van Buskirk on Sep 17, 2025 12:00:00 AM

From the moment cannabis became legal in Canada, the founders of Saskatchewan-based 5buds Cannabis envisioned more than just a retail operation. They had a higher goal in mind: to educate patrons, offer the highest-quality products, and provide exceptional customer experiences that wo …

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Customer Spotlight: How Mood Cannabis Sets the Right Tone with Every Transaction

By Dayna Van Buskirk on Apr 28, 2025 12:00:00 AM

When Cory Waldron launched Mood Cannabis Co. in Nanaimo, BC, he knew that building a great cannabis retail experience hinged on more than just having the right products. With a focus on providing customers top-notch service and locally grown, small-batch BC cannabis, Mood needed a poi …

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New Brunswick: A Case Study in Canada’s Thriving Cannabis Industry

By Dayna Van Buskirk on Apr 3, 2025 12:00:00 AM

New Brunswick’s cannabis market has seen a tremendous transformation since legalization in 2018. Initially structured as a fully government-run model with Cannabis New Brunswick (CNB) as the sole retailer, the province has since shifted to a hybrid system that includes private retaile …

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Customer Spotlight: WestCanna’s Winding Retail Journey from Legacy to Legal

By Dayna Van Buskirk on Mar 21, 2025 12:00:00 AM

As a professional fighter, Ali Wasuk knows a thing or two about stress. The nagging aches and chronic inflammation that plague mixed martial arts fighters are what pushed Ali to try CBD a decade ago. As he recalls, the difference was night and day – and was one of the main catalysts t …

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Customer Spotlight: How A Little Bud Became BC’s Most Awarded Cannabis Retail Store

By Dayna Van Buskirk on Jan 21, 2025 12:00:00 AM

In 2017, Randy Tingskou was running a small medical dispensary in Abbotsford. Today, he’s the owner of A Little Bud – British Columbia’s most awarded cannabis store that’s shaking up the scene in a big way. With locations in White Rock, Whistler, and Summerland, A Little Bud is quickl …

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Killing It in the Dispensary Game: Our Conversation with Monster House

By Dayna Van Buskirk on Oct 29, 2024 12:00:00 AM

One of the most unique and, to be frank, awesome dispensaries we’ve partnered with is the Monster House Dispensary. Cannabis has been in the lives of co-founders Maggie Marble and husband Marc Splawn for a long time as Marc is a disabled veteran and they rely on cannabis as medicine.

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