Walk into any successful store these days, and you’ll likely spot tech like self-serve kiosks, animated digital menu boards, and trusty tablets helping both staff and customers get the most out of every visit. But what can this in-store technology really do for your business and bottom line? Let’s take a closer look.
The cannabis space isn’t standing still, and neither are your shoppers. A recent study found that 64% of consumers actually opt for self-service if they can. Even more, 85% of folks say shopping is quicker when they’ve got the option. That means traditional static menus and paper order forms can feel prehistoric. By adopting technology that keeps lines short and customers happy, you’re giving your dispensary a serious edge.
With a self-service kiosk, shoppers can browse, compare, and order products while your staff juggles other tasks. It’s like having a helpful assistant, available 24/7, who never gets tired or distracted. And as people discover more products on their own terms, you’ll see bigger baskets and happier faces.
No more whiteboards or paper menus that go out of date within hours. Digital menu boards sync with your POS in real time, reflecting what you actually have in stock, current promos, and every special you want to highlight. Plus, you can schedule different looks for mornings, evenings, or whenever you want to spotlight a product category - for example, vendor takeovers or flash sales. Providers like BudSense make rotating digital signage super intuitive, with full integration into cannabis POS systems like Cova to display live inventory. For peace of mind, digital menus are helpful for compliance as well.
If kiosks are the workhorse, tablets are the Swiss Army knife. You’ll see them everywhere - from the sales floor for interactive education to the checkout for verifying compliance docs or signing customers up for loyalty programs. Tablets let your team meet shoppers anywhere, not just behind the counter. And you don’t need to break the bank to experiment - tablets can be added gradually as you grow. Curious about how tablets power a full retail operation? Dive into Cova’s tablet-based POS system for a solid internal example.
Your online menu matches your in-store displays, self-service kiosks, and every device your team touches on the floor. No gaps. That’s the power of a fully integrated system. Cova’s eCommerce tools sync your website, tablets, and menu boards for a unified, omnichannel experience - for both budtenders and buyers. Keeping inventory, pricing, and promotions consistent across platforms is a breeze, not a headache.
Digital signage and kiosks let you tailor layouts and promos by time of day, event, or even by vendor partner. Changes to local laws? No sweat - automated updates keep you in-the-know and compliant, cutting the risk of mistakes that can cost you dearly.
In most shops, absolutely. With well-placed kiosks and lively menu boards, dispensaries report faster service, better customer reviews, and higher average ticket sizes. You can also gently nudge guests toward new products and upsells that might otherwise go unnoticed. Want to get into the nitty-gritty of using data to boost your bottom line? Take a peek at our own guide - Boost Sales & Optimize Your Dispensary Product Mix with Data.
Tech is only as good as the people who build and support it—and the ecosystem it connects to. You’ll find cannabis-focused menu board and kiosk solutions like Seed Technology, BudSense, and GreenScreens in many successful dispensaries. Cova integrates seamlessly with leading menu board and kiosk providers to power live, real-time inventory—without double entry or manual updates. Backed by battle-tested uptime, dependable human support, and built-in compliance and analytics, Cova gives retailers the flexibility to choose the tools they want while running on a platform they can trust.
If you’ve been thinking about investing in kiosks, menu boards, or tablets - but still have a couple of questions - that’s what we’re here for. Connect with the Cova Software crew for a no-pressure demo or hands-on consultation. We’ve got the tools and know-how to support growing dispensaries just like yours, and we promise not to let tech headaches slow you down.
Conclusion: Upgrading your dispensary with new tech doesn’t have to be intimidating or impersonal. From digital menus and kiosks to versatile tablets, these tools are here to make both your job and your customers’ experience smoother and more profitable. Want to see how simple it can be? Reach out to Cova Software. We’re ready to help you transform your retail adventure into something truly special - one click at a time.