Carrot and Cova Join Forces to Deliver Comprehensive Cannabis Retail Solution

Cova has long been committed to building and integrating with the best tools to help cannabis retailers grow their business. We have been especially focused on ecommerce solutions, working diligently to ensure retailers have both choice and guidance to find the best software to complement the capabilities and reliability of Cova POS.

Carrot has stood out as top choice in ecommerce. Dispensaries like New York’s Lennox Hill Cannabis Co. have leveraged the power of Cova POS and Carrot to align their in-store and online experience. With this integration, retailers can streamline operations with a unified platform to handle everything from inventory management to loyalty & marketing automation.

We’re thrilled to officially announce the integration and collaboration between Cova & Carrot.

Press Release

Carrot, the leading e-commerce and customer retention solution and Cova, North America's #1 dispensary point of sale system, today announced a strategic partnership. This collaboration introduces a powerful integration between Carrot's comprehensive suite of tools and Cova's award-winning POS system, offering cannabis retailers an unmatched, unified solution for managing their entire business ecosystem.

The integration, available now, allows Cova POS customers to seamlessly access Carrot's full suite of tools, including e-commerce, rewards, marketing, mobile apps, and delivery fulfillment software. This powerful combination empowers dispensaries to streamline their operations, from compliance and inventory management to in-store sales and customer retention, all through a single, cohesive platform.

"By partnering with Cova, we're bringing together two industry leaders to offer cannabis retailers a truly comprehensive solution that addresses every aspect of their business," said James Hammer, CEO of Carrot. "This integration will significantly enhance operational efficiency and customer experience for dispensaries of all sizes."

The integrated system offers numerous benefits to cannabis retailers and their customers:

• Seamless data flow: E-commerce orders from Carrot automatically push into Cova, while customer and transaction data from Cova feeds into Carrot to support marketing and rewards programs.
• Enhanced customer experience: Shoppers enjoy a consistent experience across all devices, including mobile apps, leading to increased satisfaction and loyalty.
• Operational efficiency: Dispensary staff can leverage Cova's intuitive POS system with deep integration into compliance solutions, simplifying regulatory adherence and inventory management.
• Proven impact: Carrot Rewards users contribute 61% of total revenue, with 73% adoption among top spenders, demonstrating the power of integrated loyalty programs.
• Unparalleled reliability: Cova boasts 100% uptime on 4/20 for seven consecutive years, ensuring businesses can operate smoothly even during peak times.

Gary Cohen, CEO of Cova Software says: “After reviewing and technically evaluating many ecommerce solutions in the US, Carrot’s solution stood out in both functionality and value. We’re excited to partner with Carrot to provide cannabis retailers with a seamless, comprehensive solution. By integrating Carrot’s ecommerce and customer retention tools with Cova, we empower dispensaries to optimize online sales and enhance the customer experience. This partnership highlights our commitment to supporting the growth of cannabis retailers across North America.”

To learn more about Cova + Carrot integration, and find out if it's the best fit for your dispensary, set up a consultation by clicking below.