Last Updated: December 2, 2020
PLEASE READ THE FOLLOWING TERMS CAREFULLY. IF YOU DO NOT AGREE WITH THEM, YOU SHOULD NOT ACCESS OR USE QUEUE MANAGEMENT. BY PROCEEDING WITH YOUR ACCESS OR USE OF QUEUE MANAGEMENT, YOU ACKNOWLEDGE THAT YOU HAVE READ THE TERMS BELOW AND CONSENT TO THE COLLECTION, USE AND DISCLOSURE OF CERTAIN PERSONAL INFORMATION.
YOU ARE ONLY AUTHORIZED TO USE QUEUE MANAGEMENT IF YOU HAVE REACHED THE AGE OF MAJORITY WHERE YOU ACCESS QUEUE MANAGEMENT AND AGREE TO ABIDE BY ALL APPLICABLE LAWS AND THE TERMS.
in effect at the time of your use (collectively referred to as the "Terms").
You may enter your own information ("User Data") into Queue Management. You represent and warrant that you have the authority to enter User Data into Queue Management and to disclose User Data to Cova.
User Data is considered User Content under the End User License Agreement. When Posting User Content, you represent and warrant that you will abide by the prohibitions set out in the User Content section of the End User License Agreement.
The following are categories of Personal Information we may collect about you and how we collect it:
We collect the Personal Information listed above from the following categories of sources:
We collect and process Personal Information through Queue Management as a Service Provider on behalf of our Customers for the following purposes:
Your Personal Information will be deleted from Queue Management after 60 days.
We provide Personal Information to our agents, technology vendors and other service providers on a “need-to-know” basis for the purpose of providing Queue Management and operating our business. For example, business analytics platforms, fraud detection and prevention firms and other vendors that help us improve our products and services and protect against fraud or misuse. These service providers are required to keep your Personal Information confidential, and may not use it for any purpose other than to perform services for us or as otherwise required by law.
Notice to California Residents
In accordance with the California Consumer Privacy Act of 2018 ("CCPA"), your Personal Information is disclosed to third parties in the following manners: