Last Updated: December 2, 2020
Cova collects and processes Personal Information from you, our:
Generally, we collect Personal Information from you to provide you with our Services, to fulfill a contractual obligation (for example, to process payments), to improve our Services, or where we need your personal information for a legitimate business interest, such as:
The Services are not designed for use by users who have not reached the age of majority, and we do not intentionally collect Personal Information from children through the Services. You represent and warrant to us that you have reached the age of majority where you are using the Services. You are only authorized to use the Services if you have reached the age of majority where you access the Services and agree to abide by all applicable laws and the Terms.
"Personal Information" is information that directly or indirectly identifies you or can reasonably be used to identify you as an individual. We may use Personal Information to create aggregated and anonymized information ("Blind Data"). Blind Data does not and cannot reasonably be used to identify you as an individual.
Unless we have your consent or as stated in a separate agreement, we only share your Personal Information with third parties in the following circumstances:
Additional terms specific to any Service where we collect Personal Information will describe the information we collect and the use of that information with regard to that particular Service. The following Services current have additional terms:
Please refer to the corresponding sections of the additional terms for details on the following:
Under applicable data privacy laws in the US and Canada, you may have certain rights with regard to your Personal Information. Those rights may only apply in certain circumstances and may be subject to limitations or exceptions. A summary of those rights is provided below as well as information on how to exercise your rights. Please note that we may require certain identifying information about you as necessary for us to verify your request in accordance with applicable law.
We will not discriminate against you for exercising the rights outlined in this section, and your use of the Service will be limited and altered only to the extent permitted by law or as a direct and foreseeable consequence of the exercise of your rights. We may also offer certain financial incentives, charge reasonable fees related to your requests, or deny your right to know, right to access or right to deletion in accordance with applicable law.
You can exercise these rights yourself or you can designate an authorized agent to make a request on your behalf. If you would like an authorized agent to submit a request on your behalf, please send us an email at firstname.lastname@example.org for instructions and details on proof and information required for use of an authorized agent.
As a Client of our Services, you may provide us with the Personal Information of others (for example, the names and addresses of your customers or employees). As your service provider, we only process (collect, use, disclose, etc.) such information as directed by you for the exclusive purpose of providing you our Services. For example, we will never use your customers’ or employees’ information to independently market or advertise to them unless they are also using our Services directly. We also do not and will not “sell” your customers’ information as that term is defined under California law.
Under the CCPA, California residents have certain rights with regard to their personal information. A summary of those rights is provided in the section on Your Rights and Choices as well as information on how to exercise your rights. Those rights may only apply in certain circumstances and may be subject to limitations or exceptions. Please note that we will require certain identifying information about you as necessary for us to verify your request in accordance with applicable law.
We use commercially reasonable efforts designed to protect Personal Information via maintenance of standard physical, electronic, and procedural safeguards. Despite our actions and precautions, no Internet data transmissions are completely secure, and they are subject to theft, fraud, destruction, alteration, disclosure, unauthorized access and other misuse.
The security of your Account and Personal Information depends on you performing your responsibility to control access to your devices and applications, including maintaining physical possession of your device, and keeping your passwords and PINs confidential and not sharing them with anyone. It is also your responsibility to alert us if you believe the security of information in any part of the Service has been compromised.
We retain Personal Information to provide, maintain, and augment the Service, and to comply with legal requirements and standard business practices. We retain Personal Information for as long as (a) we have a business need, or (b) applicable laws, regulations, or government orders require. When we dispose of Personal Information, we use reasonable procedures to erase or render it unreadable (for example, shredding documents and wiping electronic media). We may retain Blind Data for so long as it is relevant to our business model, in our discretion.
We do not knowingly collect Personal Information from children under the age of 13. If we learn that we have inadvertently done so, we will take commercially reasonable steps to delete that Personal Information.